Hotel Cherry Manali

I am writing to formally raise a concern regarding my recent stay at your hotel, booked through MakeMyTrip for the dates 16th to 17th April. Upon arrival, I was surprised to find that the room allocated was located inside the lounge area, which raised serious privacy concerns for my family and me. I had raised this issue with MMT immediately, but the hotel suggested that we upgrade the room—something we did not consider feasible, as we had booked well in advance with the expectation of better pricing and a comfortable stay. Additionally, we never requested any special food arrangements like tea or bread for our child, considering we had to leave early. However, our request for a basic breakfast was refused. Surprisingly, the next morning, we were provided with breakfast (vegetarian sandwich and paratha), which our child managed to eat. When I discussed this discrepancy with the hotel manager, I was informed that since we didn’t upgrade our room, we wouldn’t be provided with better breakfast options. I found this response to be extremely disappointing and unprofessional. As a result of this poor experience, I had to cancel my booking for 18th–19th April, which severely disrupted our trip and affected our anniversary plans. I had higher expectations from the hotel and from MakeMyTrip in terms of service and hospitality

Hotel Cherry, Manali - A Cozy Retreat in the Hills Hotel Cherry in Manali is a delightful choice for travelers looking for a comfortable, serene, and budget-friendly stay. Nestled amidst the picturesque mountains, the hotel offers breathtaking views of the surrounding landscape, making it perfect for nature lovers.

Good and enjoyable trip,..............................................................................

The stay was very pleasant and the staff was also very cooperative food was good location very near to mall road car parking available they also gave us 2 extra blankets the owner is very humble n helpfull budget friendly hotel il recommend this to every one who are travel-ling either in group or family

Pleasant stay, rooms are spacious and easy to access, with a smooth check-in and checkout process. The location is great, offering a beautiful view from the window balcony

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.