Libassa Ecolodge

Disappointing Experience – False Advertising, Poor Management, and Overpriced Accommodations We had high expectations for Libassa Ecolodge, but our experience was marred by deceptive advertising, poor management, and subpar accommodations. We made a reservation for their New Year’s dinner based on their flyer, which clearly advertised $240 per couple, including a room. However, upon arrival, we were informed that rooms with AC were $390. Despite the steep and unexpected price discrepancy, we were still willing to pay, but we asked to speak with management for clarification. Shockingly, the manager refused to address our concerns and instead asked us to pay or leave. The local Liberian staff seemed far more professional and empathetic than the Lebanese and French management team, who displayed an unacceptable level of arrogance and disregard for customer concerns. To make matters worse, the so-called ‘upgraded’ room they were charging $390 for looked outdated and wouldn’t pass for a 2.5-star motel. It’s baffling how such substandard accommodations could be priced so outrageously. In the end, we were happy to walk away, unwilling to spend our hard-earned money at an establishment that seems to thrive on exploitation, false advertising, and dismissive customer service. While Libassa Ecolodge may have a beautiful setting, its poor management, lack of transparency, and substandard facilities overshadow any potential positives. We cannot recommend this place in good faith.

We visited Libassa in Liberia in February 2023 and spent a lovely time there. The service was excellent and we loved our cosy, clean rooms.. You have the pools, the lagun or the Sea, just to choose. The food in the restaurant is high Class, Fresh fish , meat or chicken. Next to it is the Wild life center Where they take care of animals that are sold on the market or are found injuried. They Do a fantastic job. I can really recomend Libassa if you want to have a wonderful vacation.