Malpils Manor

We booked a three night stay and we enjoyed the first two nights. Our third night was disrupted by a foursome partying in the next room. At 2320 I dressed and went to security to complain. Security talked with them about the noise and they were quiet for a bit. At 0030 I again dressed, went to security, requested to be moved, but was denied. Again security asked them to be quiet. However after a brief period of time the party resumed. At 0115 there was a ruckus in the hall and as they walked past our room the banged loudly several times on our door. Then for the next 30 minutes they would bang on our wall every 5 minutes. I felt very threatened by the situation as it had become apparent that security had no intention of removing them from the Manor. The next morning we were afraid to stay for breakfast as we were concerned about a confrontation. We spoke with management and it was apparent that the security man did not mention anything about the party that had disturbed the guests. They have no policy in place for this type of incident while other hotels often have a “ one warning policy” removing the guests as well as a fine if there is a second incident. It is a lovely setting, but I won’t recommend a stay as they seem to have a haphazard way of running their show.

Прекрасное место. Большой парк с прудом и красивая усадьба. Красивые интерьеры внутри. Жили в номере люкс, очень красиво и просторно, чисто. Из недостатков - отсутствие кондиционера (в старом здании можно поставить переносной на пол) и холодильника. Жили с собаками (платно), и им никаких угощений или миску или подстилку или полотенце для лап не дали (хотя часто отели такого уровня собак чем-то балуют). В субботу был день клубники и днем было очень много народу в парке и в ресторане. В отеле прекрасный ресторан для ужина. А вот завтраки для уровня отеля очень скромные: маленький выбор блюд и половина закончилась сразу.