Billionaire Beach Front Apartments

Every time I come here - mainly for work - I forget how disappointing this hotel is. It’s really a way for the owner Italian Formula One driver to stash his antique and overcharge guests. The AC doesn’t work, no hot water in the bath / shower. Food is ok, S.p.A. and pool are the only reason to stay here but beautiful rooms are useless if not maintained.

Went there for a group dinner with friends. The 3 lobsters of my friends were not properly cooked...but one of the lobsters arrived after all of us (8) had already eaten...and still arrived mostly raw and was sent back to the kitchen (i saw lobsters from other tables going back to the kitchen, and please note that that is the most expensive plate from the menu)...anyway, the starters were nice, the cocktails were not bad...but the service was subpar, I felt really sorry because they have everything to do well (this coming from a tourism professional with experience in both Europe and Africa). After we have paid the bill and were about to leave, we remembered that we paid a deposit to book the table, and such deposit had not been deducted from the bill, so we went back to get the deposit, the staff were so disorganized, I think the owner had to intervene and we received the deposit back). No apologies from the restaurant manager. I really hope they invest in training they're staff, specially the expat staff...

Paradise! A fantastic hotel providing a peaceful oasis - very helpful staff, clean and great services across the Billionaire Resort. I would absolutely stay here again!

The facilities are amazing - the pools are immaculate and gorgeous scenery in general. Staff are great. The only downside was the very limited menu (and quite high prices for the portion/quality) at Lion in the Sun. On top of that, all vegetarian options were not available one day, with no alternative offered - which was a little disappointing, especially as nearby places (Art and Nature - highly recommend!) were able to modify dishes and cater for dietary requirements on request.

I would not recommend this hotel. It is definitely not 5 stars or worth the price paid. Some comments: - Make sure, when you reserve in the webpage of Billionaire Resort & Retreat, that you are aware of where you are booking your room: options in both hotels (Billionaire and Lion in the Sun), pop up when you search, leading to confusion, and there are very substantial differences among them (seafront or not, renovated rooms or not, kitchen or not, etc). There’s around 600 mts between them (not the advertised 300 mts), one has to either walk for 10 min on the road or take a shuttle or bike to move between them. - The suite in Lion in the Sun looks nothing like the one portrayed in the webpage, it is very dark (barely any sunlight comes in) and needs serious maintenance/renovation (paint cracks, stains in the sofa, very old furniture, etc). - Very limited restaurant options (one in each hotel with a set menu for dinner in the case of Lion in the Sun). Extremely short menu for lunch in Lion in the Sun, limited breakfast options, and very frequently out of stock (no juices for breakfast some days, no sandwiches or burgers for lunch other days, etc). - Staff, even though nice and accommodating, has barely no information on the tours they offer and failed to book for us a tour and a spa appointment (after we repeatedly requested). - We went on a snorkel trip organized by the hotel but they failed to tell us that the sea was too rough to snorkel (even though we asked twice before leaving), and the boat did not have masks or life vests for the kids (again, even though they knew 3 kids were coming). Total disaster, they just wanted to sell the excursion no matter what. - No actual beach to swim is available, again pictures in the webpage are misleading: in high tide there is no beach and in low tide the sea is way to far and full of corals and rocks to swim. Sunbeds are actually in an artificial bank of sand the hotel has built. In sum, the website information is not accurate at all, and I am surprised that all comments overlook this (probably many of them are not submitted for real clients). Lion in the Sun needs an urgent renovation, and neither of the two hotels are 5 star standard.

The hotel was superb in every aspect. The staff were all friendly and helpful. The room was spacious and clean. 10/10