Tài Khoản Khách
15 tháng bảy, 2023
Left feeling aggrieved and very disappointed. Started with no direction sign from the taxi to the hotel. Poor Wi-Fi connection in room, had to go to the lounge/terrace to get decent connection. Only 2 useable sockets in the room, both singles, one of which was in the bathroom. Over charged for everything. Very mediocre panini by the pool plus a bottle of incredibly priced wine. Ok functional room but definitely not worth the money. Service at dinner was incredibly slow - even for a laid back experience. Staff felt apathetic and inexperienced. Everything is basic and feels tired - definitely in need of a bit of a refurbishment. Pool area felt claustrophobic. There were no special touches which mark a caring hotel. Even down to no offer of luggage transport up the hill to the taxi until someone noticed us struggling. Now transferred to another hotel which is beautiful, the welcome was personal, everything is more airy and clean feeling, plus it's less expensive and I'm finally feeling i'm where I should be.
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