Blue Bay Resort Hotel

We stayed for a week with our two children (3 years & 8m old) and had a very good week. The staff were always friendly and approachable and couldn’t do more for you. The hotel remained clean at all times and the food was always fresh and hot. We had a hot tub room and it was great. The size of the room was generous and fit us all in perfectly without feeling claustrophobic. The only downside to the food was by the end of the week it started to feel quite ‘samey’ and it would’ve been nice to perhaps have done some themed food nights like we’ve experienced at many other all inclusive hotels. The area itself was quiet and not much going on especially for young children although you can get a bus down to the beach / into the town which we didn’t do but heard good things from other guests we spoke to. We were one of very few families there with young children but during the school holidays if there were more it would be nice to have something like a kids disco before the main entertainment. The evening entertainment was great - a real variety and some exceptional acts. One of the best evening entertainments we’ve seen at a hotel for sure. The entertainment lady Lea was great, she did a great job even more so considering she was working solo. Overall the holiday was great, we were able to unwind and switch off whilst enjoying time as a family. Thank you to all the staff but especially the reception team who helped us with anything we needed without it being an issue. We hope to visit again one day.

Well what can I say about this place ,all I can say is 10/10 The food is sensational ,the staff go above and beyond ,Leigh from animations is brilliant and the entertainment is some of the best I’ve seen . The reception team are outstanding and make sure your stay starts as soon as you check In.The beach is a 5 minute walk but you have to get a shuttle back as it’s to steep and after a day in the sun the last thing you need to do is to walk up the hill.We are already about to book for next week but this time stay for two weeks . All I can say is if you choose this place for your holiday you will not be disappointed ,blue bay Thankyou so much for and incredible holiday

I start this review by emphasising that in this life you get what you pay for. Read the other reviews but bear in mind when you haven’t paid five star prices you are not going to get a five star experience. We travelled as a family of three in July 2025 and had a wonderful time ( weather was superb which always makes a difference) Start with the room. This was clean and spacious. More than enough room for the three of us. We had a sea view which was stunning. Beds were comfy, bathroom was clean and the shower worked nicely. Air conditioning is needed in the summer and the rooms have this. Cleaning on a daily basis is efficient. Pool area. There are three main pools with some others situated in other parts of the complex. But the three serve their purpose well. Would a larger pool be better, sure it would but the size and situation of the site would not allow for it. There is enough room for children and adults to play catch, volleyball, frisbee etc without too much issue. Pools are sea water and so get lovely and warm by the middle of the afternoon. There are more than enough sunbeds to go around, the usual early birds will catch the ones closest to the pool edge but there are enough beds and parasols to go around even if you trundle down at 11am. Entertainment is thin on the ground but it’s not that type of resort for full on aqua aerobics and classic water polo. To be honest Karen if you don’t go to your local council pool each week and do your aerobics class then why are you that fussed that there isn’t a daily one here? Pool bar is ideal. A range of soft drinks and alcoholic beverages to suit all needs. Remember you get a plastic glass because who wants actual glass around the pool when Karen is stomping her feet because the aqua aerobics class isn’t on! Ice cream also on tap. Delicious. Let’s now talk food. Breakfast - this is the standard continental / English mash up. Plenty to go around. All nice and fresh. Can’t ask for much more. Lunch and dinner - again always fresh with a variety of options. Always the staple carbs of chips, rice and pasta, supplemented with a variety of meats and sauces and vegetables. Really good offering and changed on a daily basis. To go with this you also have the range of soft drinks and alcoholic beverages. Absolutely no complaints from Me here. We spent a few hours at the local beach - bus to the bottom comes every few hours and is free from the hotel. Check the times and get to the drop off and pick up point early to make sure you get a spot. Beach is great fun there are loads of fish to spot in the shallows so bring a snorkel you have one! We took a trip to Knossos too, don’t book with your travel provider as the local bus into Heraklion is only €4 each and the bus then to Knossos is only €2.50 each. Timetables are available at reception. If you do go book online - do your research to get the right provider circa €20 each entry. A good morning out and always good to experience some local culture.