Seaside A Lifestyle Resort - Adults Only

Perfect if you want a relaxing romantic vacation! I would highly recommend the suite on the rocks it was amazing ! The views were stunning especially at sunrise! The food was delicious and hats off to the pastry chef as the desserts were the best I have ever had! I highly recommend the spa and the services there were so relaxing! All of the spa staff were so friendly and professional.

Beautiful views, beautiful food, staff were so kind and friendly. worth every penny. Stayed in the suite on rocks with private pool, very clean very spacious room. Bath and shower included. Food was 10/10. Freshly prepared and different variety daily. If you stay in the suites, be cautious there is a lot of up hill walking but you can call reception for them to pick you up in a cart. Will be returning next year.

Just returned from week here in one of the seaview suites. Absolutely fantastic from start to finish. Staff, food, drinks, atmosphere, views, all first class. This is the first time my wife and I have tried all inclusive and it certainly didn’t let us down. I would highly recommend a stay here. Thank you for making our week away very special.

This was my first solo trip. This resort is truly special. Amazing facilities, rooms I had a full sea view, food, drinks and the staff really make this place. Nothing was too much trouble and everyone was so friendly and attentive. Truly 5 star!

I have read some of the reviews both before we went and on our return. Everyone has different experiences and expectations but for us it was one of the best Hotels we have ever stayed in and a genuine 5***** Hotel. There are a couple of negatives but the positives far outweighed them. to start with the Hotel is well maintained and well kept, the staff are amazing, so well trained and polite but we have to say that we were served by Eleftheria and what a joy and pleasure she was by far the best waitress we have ever had. The food in the main restaurant was always of the highest standard so much so I put 5lbs on over 10 days. There are 3 A La Carte restaurants and we were told we could visit them 3 times, we assumed the choice would be ours and didn't fancy the Minoran so booked twice at the Oceana and once at the Umi. the Umi was not to our taste at all and the Oceana was very plain on the first night, a Tuesday but on the Friday it was much better, seeing as you only had a choice of 3 for each course it shouldn't be so different as I had the same order again, we were informed on the 2nd visit that we were supposed to use each one only once although we wern't told that at the start and were supposed to pay for the 2nd visit however they waived the charge. We prefered the restaurant. The room was 1st class, we paid for a seaview and what a view, the room was well laid out and decorated and I can honestly say I've never had a bed that was so comfortable, even better that my own at home. only gripe is there is a 1cm difference in the floor level when you exit the toilet or shower from the rest of the room, I assume this is a water containment reason but in the middle of the night after a few Ouzos it caused a few bashed toes. The location is quite remote with about 10 levels of rooms and a pool at the top and one at the middle, a lot of other either private or shared pools on other levels but a lot of slopes and steps makes it not ideal for people with restricted mobility, although the Hotel provides a shuttle service if required in a type of golf cart. The beach is a 15 minute walk down and the nearest village took us 45 minutes to walk to and a 10 Euro taxi ride back. Being so remote you really want the Entertainment to be good, unfortunately it was very hit and miss. A brilliant trio on Mondays really give it everything and 2 blokes on Saturdays were very good but the rest not so much and getting a drink could take half to 3 quarters of an hour, very slow. No activities during the day, maybe a water gymnastics in the top pool and a water volleyball game in the other to break the day up a bit would be good. Overall we loved our stay and we would definetley return.

This is definitely not 5*, for those that have been to ikos - that is 5* and this is not a patch on ikos. Firstly, AI is limited on the drinks, you even have to pay for a Bailey's!! That shows it is about the money and not the customer. Right the title of my review. We booked our loft suite with private pool based on the photos and description. We emailed before our visit to check everything was in order. The photos showed a beautiful paved terrace, pool and sea view from the terrace. What we got was totally different! We had a loft suite and pool but an inland view from the wooden terrace and pool. The room was right next to the service road, we had vehicles and mopeds all day driving around to service the resort. There were also steps along the side of the pool for other guests to access their rooms. We spoke to some other guests and they had the same issue, not the room as described - so be CAREFUL when booking. Our original room had a shower upstairs next to the bed but also had the shower downstairs. You have to navigate the stairs to go loo in the middle of the night. The second room was laid out better with a toilet upstairs instead of the shower and full bathroom downstairs. When we emailed to check the sea view, remember as per the photos, we were assured there was a sea view. What we had was a tiny balcony with two deck chairs that was it. The pool in our second room has an issue with the filter and was covered in dead insects, we were told it was because if the wind that day. The maintenance guy was there for over an hour checking and fixing the filter. As soon as it was done you could notice the difference in the pool straight away. The last few days of our holiday was very windy and guess what, no dead insects in the pool. Food, the buffet restaurant is amazing. Excellent food every day, always hot and refreshed regularly. The desserts are top draw restaurant quality. The only downside, you can only have wine, beer or soft drinks, no spirits. The a la carte restaurants were poor in my opinion. Minoan was the better one with good service. But Oceana, wow, so bad. Everything over seasoned, the lamb covered in salt. Umi, was not much better. Don't be fooled by the menu!! Location is good, layout is good, not to far to get anywhere in the hotel. There is a bus that runs to Heraklion daily at various times, €4 per person per trip. This is not run by the hotel. The hotel will respond and say they moved us as soon as possible and took care of any other issues we had. But why, get it right in the first place. I'm not sure they take feedback very well, always excuses. I would not stay here again, I'm sticking with ikos thank you very much. So much better.