pasquale1957
ngày 2 tháng 7 năm 2025
The Apollonio Resort Beach & Spa markets itself as a 5-star hotel — which was a key reason why we chose to book it. Unfortunately, the experience fell far short of expectations. In reality, the property resembles more of an outdated 3- to 4-star establishment, frequented — regrettably, again and again — by guests whose behavior lacked basic social etiquette. At times, the atmosphere felt reminiscent of “Ballermann” party culture. We had booked a junior suite, which turned out to be tired and old-fashioned in style. The mattresses were uncomfortably hard, and the bedding setup did not accommodate the bed frames properly. The bathroom was cramped, and the shower awkwardly integrated into a bathtub. Although the room was advertised as 60 m² (balcony included), the layout felt inefficient and the space not particularly well-designed. This resort may be acceptable for families looking for a casual 3- to 4-star vacation, but anyone seeking genuine luxury, peace, or elegance will likely be disappointed. The buffet was average at best. The à la carte restaurant was decent, though certainly not gourmet-level. On a more positive note, we would like to praise the animation team, particularly Ali, Eduardo, Mario, and Andrea, who were consistently upbeat and contributed greatly to the overall mood. Special thanks also go to the waitstaff, especially Manolis, Chrisi, and Stavros, who stood out for their professionalism, humor, and attentiveness. Sadly, other staff members lacked basic hospitality skills and seemed unsuited for their roles. We stayed for three weeks, and one major frustration was the lack of closet space, forcing us to live out of our suitcases — not exactly a 5-star experience. The beach was a highlight: spacious sunbeds with generous distance between them allowed for some degree of privacy. However, strong winds in June often blew sand directly into our faces, which made beach time unpleasant at times. Organizationally, the hotel was underwhelming. The pre-arranged taxi service failed; after waiting 40 minutes, we had to organize one ourselves. Though they kindly offered us a free return transfer to the airport as compensation, even this wasn’t managed properly. Another group of guests took our assigned cab, and we were left waiting an additional 30 minutes — a frustrating end to an already underwhelming stay. In summary: we do not recommend this hotel to anyone looking for refined service, comfort, or a true 5-star experience.
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