Go59725
30 tháng mười một, 2023
The only reason I gave this a 3 star and not 5 is the host that was assigned to us when we arrived!! She was very rude, had a very negative attitude, and very unprofessional comments! Amira started speaking about politics and everything that's wrong in the world the minute she arrived with the forms to fill! She didn't even stop to think maybe we don't want to hear about the world that's going to hell the first day of our honeymoon! She even gave us attitude when we requested to see the villa we originally paid for before the resort decided to give us an upgrade, she let us walk all the way to the opposite side of the island instead of calling a cart to take us, which is a far distance specially after a full day of planes and boats to get to the resort! She also failed to introduce everything that's included in our booking, which restaurants, which bars... etc, To a more positive note, the rest of the staff are lovely, helpful, professional, cheerful and super nice, the villa was neat and beautiful, a bit smaller than what we expected tho but didn't bother us since the view is priceless The island offers many bars and restaurants, so many activities and a different even each night, we truly enjoyed our stay and will definitely be back! But will ask for a different host next time for sure
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