Lindylou1949
ngày 15 tháng 6 năm 2024
This was our third holiday at Hotel Castello Lakefront and I have to say, each one surpasses the last. The Treccani family are not ones to rest on their laurels. It’s apparent that they are constantly striving to uphold their reputation as premier hoteliers whilst introducing fresh and innovative ideas to enhance the guest experience to another level. One couldn’t hope for better hospitality, from Marisa on check-in, to the exceptional service from Paul and team in the Al Bacio terrace restaurant and the ladies in the breakfast room, not forgetting the lovely chambermaids who looked after our rooms, everyone is extremely professional, friendly and helpful, led by Marco and Matteo Treccani. It was good to see Signor Treccani Snr. again too. I have never come across a hotel with such exceptional standards of cleanliness as Hotel Castello. Everything is just perfect. We chose to stay in a Junior Living Suite this time which is in a block opposite the main building, and Wow! The design of the rooms has been so well thought out and the views across Lake Garda from our balcony were just amazing. I absolutely loved the fact that there was ample hanging space for our clothes (I have yet to master the art of travelling light!), with good quality wooden hangers. The room has plenty of surfaces for personal and toiletry items with a dedicated worktop and sink to prepare your own morning tea or coffee and a microwave at your disposal. Being typically English we brought a travel kettle with us, however, on the lower floor is a drinks machine for making tea and coffee, and here also is a filtered water dispenser and glass bottles to take to your suite. The bathroom is spacious and light with a walk-in waterfall shower (with the addition of an hand-held “wand”) and plenty of room on the sink surround for your toiletries. Fluffy bathrobes and flip-flops are supplied as well as complementary toiletry items. Towels were changed every couple of days as was our bedding. The large, comfortable bed is made up of two smaller ones put together and topped by two single duvets, which means less chance of waking your partner if you need to move around at night. The light from the panoramic window can be completely blocked out for sleep by closing the heavy curtains. Food served in the Al Bacio restaurant at lunchtime and evening is of a very high standard and we were recommended some beautiful wines from the region to pair with the dishes we chose. As for breakfast, I cannot think of a more comprehensive offering anywhere, all delightfully set out for self service. A “full English” hot selection, cheeses, charcuterie, eggs, fruit, yogurt, cakes, and wonderful breads. Should you wish to order cooked eggs or an omelette, a delightful lady will make them to order and bring to your table. There is even a juicer for making fruit or vegetable smoothies and on the cereal counter there is every kind of nut, seed, and dried fruit as well as a real honeycomb, so no excuse for not e
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