Các đánh giá Anjum Makkah Hotel

This is perfect hotel. I can see haram view from my room.

Quite near to the masjidil haram after the expansion building were opened

Goood Hotel Near alharam. Clean friendly staff and good food

It’s a very nice hotel. Walking distance to gate 79 (10 minutes) which leads directly to the Kaaba. There’s two towers, 1 & 2, both have a great breakfast. There’s two restaurants in tower 2. There’s a cafe which can make birthday cake if you so wish. There’s a nice prayer room inside the hotel. I would highly recommend this hotel.

Advertised as a 5 star hotel however leaves a lot to be desired for a 5 star experience. Would recommend as a budget hotel for 1-2 nights but not for more than this (we stayed 7 nights). 1) Room was not clean when we entered, it had visibly not been hoovered as we found old chicken bones on the floor (see pic) 2) unfortunately we had a room with a broken coffee machine, called housekeeping 4/5 nights in a row, would be promised that someone would come and nobody came- ended up wasting a lot of precious time waiting for this service. On the other hand- when ordering room service, they were very fast (under 5 minutes). May be due to one service making money and the other not. Eventually decided to lodge a complaint with the hotel- as we were paying for tea instead of having access to our own hot water- when mentioning this, the lady at reception said she would send us a kettle. Ended up waiting over an hour for said kettle (which never arrived), called reception again and told them not to send a kettle and that I would like to make a formal complaint after 6 nights of no access/ having to run around to get this fixed, somehow on hearing this they managed to send someone in under 5 minutes. We had access to the facility for 1 out of 7 nights. 3) location - there was no mention of development occurring around Anjum hotel and therefore the shortcut to the masjid was made longer by road blocks/ area blocks. Average time taken to arrive for prayer would be 10-15 minutes (we were two young people so had no issues however this may not be suitable for everyone) 4) Housekeeping would not hoover when cleaning rooms, didn’t change bed sheets for the entire stay for us and did not provide with slippers/ shower essentials that would be expected of a 5 star hotel. (They did give us slippers on the last day after the whole kettle issue😂). Also did not collect any towels so we had a big hill of towels at the end of our stay. 5) only 2 people on the counter at peak times, waiting in line for 20 minutes for check in (check out was a little easier as less busy) 6) no / very little fruit selection during the breakfast buffet, however the other meals provided were of ok quality Overall- any type of pilgrimage is a precious occasion and having to deal with these types of issues during your stay can sometimes overshadow the experience you wish to have. We booked Anjum hotel hoping that they would make our time here a little easier for us (as we were travelling for so long and from so far away), unfortunately this was not the case. I would recommend this hotel for those who are not too worried about being stress free, however personally don’t think I would book here again.

Lovely hotel with a nice view to haram and best food ever in buffets restaurant clean rooms and clean hotel, i loved the flowers center in lobby,friendly staff , ANJUM is the best choice for umra and hajj visitors with amazing and reasonable rates.

We were greeted and supported from the very beginning and found this experience more than what we hoped for. The location over looking the haram was a beautiful view. The rooms are very clean and comfortable and the staff is always ready to help

We recently stayed at Anjum hotel during Hajj. The place is very clean, room was comfortable, AC worked well, big spacious bathroom. As soon as Hajj was over, we had another 2 days stay at rhe hotel before we returned home. One day everyone key card got de activated, and everyone had to go to the lobby to get that fixed. Complete chaos, the first day it took us 2.5 hours in the line and reception. Then it kept happening multiple times, but thankfully the wait was not that long. However we had to get our keys fixed at least 4-5 times more. Last 2 days housekeeping didn't come to clean our rooms. We called multiple times to at least get clean towels, which didn't happen either. I am not sure why, but it just least a bad taste, especially when everything went so well until them. I wouldn't nit recommend thisnhotel, but I might think twice about staying there again.

Great hotel & great experience even during hajj. The rooms are very clean and the beds are extremely comfortable. We were so excited to make it to breakfast and dinner every day because it’s amazing and the cafe in the hotel was a 10/10. Super close to the haram and clock tower!

Happy with the service and clean hotel with good breakfast. Diplomatic room was nice and clean. Staff is nice and breakfast was perfect lots of variety.

A great hotel at a decent price with close proximity to Haram. Very close to extension part. Breakfast was included, staff were friendly and helpful.

Great experience. Lovely and freindly staff. Amazing service. Energetic and soothing environment. True Hijazi services. F&B services at par.

A very nice hotel to stay. The management of the hotel is very professional. Everything is very well organized. The service is really very good, friendly and fast. The breakfast was great, except for the coffee. This was undrinkable! The breakfast was very extensive and diverse. The hotel is very close to the "Haram". Really ideal.

very nice hotel, nice service, excellent location, excellent staff , excellent communication before and during our stay