Y2 Residence Hotel Managed by HII

Các đánh giá Y2 Residence Hotel Managed by HII

Y2 Residence Hotel Managed by HII

4687 Santiago Street corner B. Valdez, Singian, Makati, Metro Manila, 2981, PhilippinesXem thông tin khách sạn
Y2 Residence Hotel Managed by HII
Y2 Residence Hotel Managed by HIIY2 Residence Hotel Managed by HIIY2 Residence Hotel Managed by HII
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Đánh giá của khách

4.1/5
Rất Tốt
349 đánh giá
Đánh giá đã xác thực
Vị trí4.2
Trang thiết bị4.0
Dịch vụ4.1
Vệ sinh4.1
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Tất cả đánh giá(349)
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Phong cảnh tuyệt vời(7)
Giường thoải mái(4)
Đánh giá tiêu cực(14)
Stasuardo
Phòng studio Queen Deluxe
Lưu trú vào thg 11, 2024
Một mình
5 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 23 thg 12, 2024
A decent hotel in a good location at a fair price. The staff is very friendly and helpful. The gym is decent, with a nice view, and the rooftop also offers great scenery. The rooms are spacious and include a kitchen, which is a great feature. Housekeeping was good. The breakfast felt more like dinner, but this seems to be typical for the Philippines. Adding some fresh vegetables would be a great improvement. There is an excellent Vietnamese restaurant nearby, and the Power Plant Mall is within walking distance, where you can find healthy food options in the supermarket as well as a salad bar. The Makati city center is also easily accessible on foot.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued guest,Thank you for sharing such a comprehensive and positive review of your recent stay with us! We’re delighted to hear that you enjoyed our central location, spacious rooms with kitchen facilities, and the helpfulness of our friendly staff. It’s also great to know that you were able to take advantage of our gym and rooftop with the beautiful views.We appreciate your comments regarding breakfast, and we will certainly consider adding more fresh vegetable options to enhance the variety for our guests. We always aim to improve our offerings, and your suggestion is valuable to us.We’re also glad you discovered the nearby Vietnamese restaurant and the convenience of Power Plant Mall—our location really is great for exploring Makati!We hope to welcome you back soon for another enjoyable stay. If there’s anything we can do to make your next visit even more memorable, please don’t hesitate to reach out.Warm regards,Allan C.Front Office Manager
Charlotte Orpillia
Deluxe một phòng ngủ
Lưu trú vào thg 11, 2024
Gia đình
3 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 1 thg 3, 2025
I took advantage of the hotel's fitness center and pool, both of which were well-maintained and not overcrowded. The spa services were a highlight of my stay, offering a relaxing escape after a day of sightseeing.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you so much for your kind words! We’re really happy to hear that you had a great experience using our fitness center, pool, and spa services. We work hard to keep everything clean and peaceful, so it’s great to know you were able to enjoy them without feeling crowded. We’re especially glad the spa helped you relax after a busy day of sightseeing. Your feedback means a lot to us, and we can’t wait to welcome you back for another relaxing stay!Warm regards,Allan Edison CastroFront Office Manager
NikkoLab
Phòng studio Queen Deluxe
Lưu trú vào thg 11, 2024
Một mình
73 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 16 thg 12, 2024
I extended my stay and just encountered to be questioned by the front desk since they are not talking with each other or was not endorsed
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued guest,Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience you experienced at the front desk during your extended stay. Clear communication between our team members is essential, and it seems we fell short in this instance. We understand how frustrating it can be to have to clarify your reservation details, especially when you were expecting a seamless experience.Rest assured, we are addressing this issue with our front desk and housekeeping teams to ensure better coordination and that all guest information is properly communicated and endorsed between departments moving forward.We truly appreciate your understanding and patience, and we hope to welcome you back soon with a more streamlined and pleasant experience.Best regards, Allan C.Front Office Manager
Tài Khoản Khách
Phòng studio Queen Deluxe
Lưu trú vào thg 11, 2024
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 1, 2025
Very good hotel the staff are so friendly and very responsive…hotel is clean and very accessible to everything.. money value is very good..
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued guests, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our friendly and responsive staff, as well as the cleanliness and convenience of the hotel. It’s also great to know that you felt the value for money was excellent. We truly appreciate your kind words and hope to welcome you back for another stay soon! Best regards, Y2 Residence Hotel
Jude Sabit
Studio Deluxe 2 Giường Đơn
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 8 thg 12, 2024
It's a bang for your buck! Maganda amenities at malinis. We enjoyed our stay! Although, if i need to neet pick. The breakfast only have limited food, so don't expect much. I would say I've seen better breakfast buffet. Lastly, parking slot. Kahit may room kayo sa Y2, there's a chance na mawalan ka ng slot kapag umalis ka. Kasi first come first serve, at that time madami kasi nag checkin so. Nag park pa kami sa century mall. Kawawa. Pero overall good stay!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued guest,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and found our amenities clean and up to your expectations — we're thrilled that you felt you got good value for your money.We also appreciate your comments regarding our breakfast offering. While we aim to provide a satisfying selection, we understand that it may not have met your expectations in terms of variety, and we will certainly take your feedback into consideration as we explore ways to enhance the breakfast experience.We also apologize for the inconvenience you experienced with parking. We understand how important it is to have a guaranteed parking space, and we will look into improving our parking management to ensure a more seamless experience for our guests, especially during busy times.Thank you again for your kind words and constructive feedback. We look forward to welcoming you back for an even better experience in the future!Best regards,Allan Edison CastroFront Office Manager
Lowshe
Deluxe 2 Phòng ngủ
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
15 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 2, 2025
good for events/parties we’ve been booking this hotel a lot
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest , Thank you so much for your wonderful review! We're delighted to hear that you've been enjoying the spacious rooms. We truly appreciate your loyalty and look forward to welcoming you back for many more memorable stays. If there’s anything we can do to make your future visits even better, don’t hesitate to reach out!Warm Regards, Allan Edison Castro Front Office Manager
brilliiantova
Phòng studio Queen Deluxe
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 1, 2025
We came to Manila from Russia for a concert and chose this place. It was a luxury hotel, luxury rooms. Despite the construction nearby, we slept very well. The rooms are quite budget and spacious. Everything is clean, the staff is very polite and kind. There is a pool on the roof with a gorgeous view. Awesome place in an awesome city. Will definitely come back again. Thank you 🤍
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued guest,Thank you so much for sharing your wonderful feedback! We are thrilled to hear that you had a great stay with us and enjoyed our rooms, as well as the beautiful view from our rooftop pool. It’s also fantastic to know that you found our staff polite and kind, and that the cleanliness of the hotel met your expectations.We truly appreciate your understanding regarding the construction nearby, and we’re delighted that it did not affect your experience. Manila is indeed an amazing city, and we’re so glad you had the chance to explore it.We look forward to welcoming you back on your next visit. Thank you for choosing us!Warm regards, Allan C.Front Office Manager
Người Dùng Ẩn Danh
Deluxe 2 Phòng ngủ
Lưu trú vào thg 11, 2024
Gia đình
13 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 5 thg 2, 2025
Thank you Y2 Residences hotel! God bless all the staffs! Till next time!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you so much for your kind words and for choosing Y2 Residence Hotel! We truly appreciate your support and are grateful for the opportunity to serve you. We'll be sure to share your message with our staff. We look forward to welcoming you back next time! God bless you too!Best regards,Y2 Residence Hotel
Người Dùng Ẩn Danh
Phòng studio Queen Deluxe
Lưu trú vào thg 10, 2024
Một mình
14 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 1, 2025
everything was perfect from check in until check out. A warm and friendly welcome from the reception. The best thing is i got flash sales fares for 10 pesos for this hotel. Love it
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued guest,Thank you so much for your kind words! We're delighted to hear that you had a positive experience during your stay with us. It's always our goal to provide exceptional service and comfort to our guests, and your feedback assures us that we're on the right track.We truly appreciate you choosing Y2 Residence Hotel and we look forward to welcoming you back in the future.Warm regards,Allan C.Front Office Manager
Jung kook cutie
Studio Deluxe 2 Giường Đơn
Lưu trú vào thg 10, 2024
Gia đình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 1, 2025
The room is spacious and clean. The kids enjoyed the pool. Very accessible. You can cook food here too. It’s like a condotel
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued guest,Thank you so much for your kind words! We're delighted to hear that you had a positive experience during your stay with us. It's always our goal to provide exceptional service and comfort to our guests, and your feedback assures us that we're on the right track.We truly appreciate you choosing Y2 Residence Hotel and we look forward to welcoming you back in the future.Warm regards,Allan C.Front Office Manager
CjDLeon
Studio Deluxe 2 Giường Đơn
Lưu trú vào thg 10, 2024
Vợ chồng
20 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 27 thg 11, 2024
Big rooms. Nice view from the roof top with pool. 5mins walk going to Century City Mall.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued guest,Thank you so much for your kind words! We are delighted to hear that you had a positive experience with us. Your feedback means a lot to the entire team, and we truly appreciate you taking the time to share it.We look forward to welcoming you back on your next visit and ensuring another memorable stay.Best regards, Y2 Residence Hotel
maxchlm
Phòng studio Queen Deluxe
Lưu trú vào thg 10, 2024
Vợ chồng
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 6 thg 11, 2024
Great hotel with comfortable and spacious room, rooftop with swimming pool and good breakfast. The swimming pool is open from 6 am to 10 pm, which is very convenient. The staff was very polite and welcoming. I would recommend this hotel for travellers that look for an affordable yet qualitative stay in Manila.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued guest,Thank you so much for your kind review! We’re thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated, and it’s wonderful to know that you enjoyed your stay.We look forward to welcoming you back to Y2 in the future. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.Warm regards,Allan Edison CastroFront Office Manager
Người Dùng Ẩn Danh
Phòng studio Queen Deluxe
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
2 đánh giá
3.7/5
Đăng tải vào 27 thg 10, 2024
The staff were friendly but they should try to add more people for check-ins so that it won't get crowded at the lobby. Elevator ride was too slow and small. So when the elevator is full you can't get on you have to wait how many minutes just to get down again. The aircon inside our room wasn't cold enough even with the lowest settings. It was like it's on fan only. Hot water wasn't working. The room was big, good for get togethers or so. Hotel was easy to find and was near many shops so buying food outside wasn't much of hassle.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest , Thank you for your detailed feedback. We appreciate your kind words about our friendly staff and convenient location. We’re sorry to hear about the issues you experienced with the check-in process, elevator, air conditioning, and hot water. Your comments are valuable, and we will address these concerns to improve our guests' experience. We’re glad you enjoyed the spacious room and found it suitable for gatherings. We hope to have the opportunity to provide you with a more seamless experience on your next visit to Y2 Residence Hotel.Warm Regards , Allan Edison Castro Front Office Manager
Chin Loong
Phòng studio Queen Deluxe
Lưu trú vào thg 9, 2024
Vợ chồng
3 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 15 thg 1, 2025
The curtain is very dusty and the carpet is also dusty, the service lift also has problems, wasting time to wait for only one lift working.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued guest,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with the dusty curtains and carpet, as well as the service lift. Please rest assured that we are addressing these concerns to ensure a more comfortable stay for future guests.We truly appreciate your understanding and patience, and we will make the necessary improvements as soon as possible. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for an even better experience.Warm regards,Allan C.Front Office Manager
Người Dùng Ẩn Danh
Phòng studio Queen Deluxe
Lưu trú vào thg 9, 2024
Một mình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 10, 2024
very nice place to stay. staffs are very welcoming and accommodating. room is clean and very relaxing. super recommended this place.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you so much for taking the time to share your positive experience during your stay with us. We are thrilled to hear that you found our place very nice and that our staff was welcoming and accommodating. Providing exceptional service with a warm and friendly atmosphere is always our goal, and we are delighted that you felt well taken care of.It's wonderful to know that you found your room clean, relaxing, and comfortable during your visit. Your comfort and satisfaction are very important to us, and we are pleased to hear that we were able to meet your expectations.We truly appreciate your kind recommendation of our establishment. Your feedback means a lot to us and serves as a great source of motivation for our team. We are grateful for your support and for choosing to stay with us.We look forward to welcoming you back on your next visit and continuing to exceed your expectations. If there is anything more we can do to make your future stays even better, please do not hesitate to let us know.Warm regards,Allan Edison CastroFront Office Manager