Mantra on View Surfers Paradise

The location is perfect and centrally located in the heart of shopping centres, walking distance to the beach and night life. Great rooms on the 22nd floor. The beds are very comfortable, and the room is spacious for up to 3/4 people. The downside for us was that the staff at the reception told us that there wasn't a restaurant located in the hotel when we enquired while checking in, so we went out to look for something to eat after we checked in to the hotel, only to get back to find a brochure in our room advertising a Cafe conveniently located in the hotel for guests. I highly recommend that the staff need to be informed of any changes in the hotel so that they are able to provide accurate information about the hotel to the guests. The check-in and check-out process was great, made conveniently for guests and staff, there's no long cues at the reception👍🏾 We'll definitely be returning.

I had tried to get away for the night i go online the computer generates booking 1 mth ahead instead of the present day after 5 hours still cannot get refund they say its my fault Moving forward one month yesterday i was meant to go down sadly i have what was thought a spider bite is lymphatic edema possibly cancer i explain my illness they pass me back and forth from trip.com to mantra then back again then say get proof i get discharge papers from hospital upload them to trip.com i get email back no refund available Totally saddened by the whole ordeal would not recommend trip.com or mantra to anyone

Overall, the location of this hotel is pretty convenient and nearby everything in Surfers Paradise. However, the hotel room and interior was pretty outdated.