Grande Bay Resort and Spa Mamallapuram

The hotel is beautiful, close to thr sea. Rooms are very comfortable. It has an incredible garden full of magnolia trees and a wonderful swimming pool with showers. Stuff is very polite and helpful. They offered us a welcome team party with Indian snacks and cakes.

Staff were very helpful and explained everything well. Latitude 49 restaurant was very good, service was quick and the food had a lot of variety and was really enjoyable. The pool and surrounds were inviting and the shuttle to the beach was a good extra

I stayed on 26th September 2024 ***** with my parents. It was very nice stay. All staffs are friendly. Very nice location. Clean rooms, pools, beach transport provided. Really like the place our day was made. Hi tea is complementary. Thanks once again.

Went to Grande Bay for a weekend stay with family. We were upgraded to the studio rooms, perhaps given the lower occupancy, which was a nice touch. The rooms were large, clean and comfortable. Though the beach is a slight distance away from the rooms, a buggy car was always available on call so visiting the beach was not much of a hassle. The beach while small was clean. Breakfast was good, although the A la carte menu was a little light on options, specifically South Indian which was a put off for our parents. This is an area where the resort could do better. A special word about the staff, obviously well-trained, courteous, smiling and ever ready to help. Overall a good stay and we would recommend this place.

We had the great pleasure of spending the last days of our tour through India at the Grande Bay Resort, and we cannot praise this wonderful resort enough. From the moment we arrived, we felt at home. The entire team was incredibly courteous and friendly. Every staff member, from the reception to the restaurant staff to the housekeepers, contributed to making our stay unforgettable. The property itself is simply stunning – clean, well-maintained, and beautifully designed. Our room was comfortable. We would also like to highlight the excellent cuisine. The food was outstanding in taste. We had twice the catch of the day ☺️. There was also a wide variety of options, so there was something for every taste. We would like to sincerely thank the entire team. You made our vacation an unforgettable experience. We highly recommend this resort to everyone! Best regards, Diana & Daniel

I had booked a five night stay at Grande Bay Resort, and paid a 50% deposit of 25,200 rupees, as requested. But three weeks before my scheduled check-in I suffered a cardiac emergency (arrhythmia and heart failure) for which I was admitted to hospital in Kolkata. Upon discharge I was advised to return directly to England for further treatment . I therefore had to cancel my Grande Bay booking. This was done sufficiently early that no cancellation fee applied, and Grande Bay agreed to refund my full deposit of 25,200 rupees. But eight weeks later the refund has still not arrived. On 24th. December 2023 I provided my full banking details for the refund. I also suggested Paypal and Wise as alternative, easy methods of transfer. On 11th. January 2024 Grande Bay wrote 'We would like to inform you that the refund process has been initiated'. But still no refund has appeared. On 27th. January 2024 I wrote to the Resort Manager, Samuel Rajan, to complain that the refund had not arrived, more than a month after it was first requested. On 1st. February 2024 Mr Rajan replied 'Our sincere apologies for the inconvenience caused.......the amount will be transferred within a week's time'. But two weeks later there is still no sign of the refund. I find it hard to believe that Grande Bay Resort's bank is incapable of making a simple transfer within eight weeks. I am forced to conclude either that no instruction for payment has ever been given to the bank; or that the payment has been diverted into the personal account of a Grande Bay Resort staff member. Either way, this is theft, plain and simple. It is disgraceful conduct on the part of the management at Grande Bay Resort. I cannot recommend making a reservation here if pre-payment of any deposit is demanded.