Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

The place itself is ok, it’s large and maintained well. The rooms are tiny, the service is mediocre, the staff does not care much and we need to keep asking for everything. No mini bar, bugs in room, no high tea or any event for that matter. Better avoid.

We booked this stay mainly for the beach and pool. We loved that the resort was location on the beach to watch that spectacular sunrise but alas the weather wasn't with us. The pool on the other hand needed a lot of maintenance. There were tiles chipping off and the jacuzzi lounger felt hazardous, got scraped on the jets a couple of time. The rest can be expected of any major hotel chain. Good food, good rooms, good hotel grounds. Although room service was a little slow. Check out was extremely slow. After waiting half an hour in the room no one came to collect our luggage.

The place was highly recommended and now we know why. Amazing location on the beach and a private entry to the bay of bengal. Sea kissed resort with an infinity pool and some really good food. Kabeer was there to escort us right from the time we reached to the time we left. A warm person with all the information required for someone visiting Mahabalipuram first time. We had spent the whole evening with mild showers and a perfect setting for a warm cozy dinner. Food was made as per our dietary restrictions and some local specialities were highly recommended by the exec chef. Courteous and attentive staff, well trained to answer the questions we had about the food etc. The security incharge Rintu was there to watch over the resort guest who were strolling on the pristine clean beach and even gave us a ride back in the buggy to the reception on our way back. All in all a must visit on your Chennai Mahabalipuram trip for spending some quality time with your family and friends.

Nice ambience and good connectivity with hotel manage management and staffs. specially Mrs. Kalaichitra have wonderful conversation with entire event.

We really appreciate to all staff. For excellent job from the beginning to till the end they did very well sejal,alok,satya

The staff were always smiling and greeted us warmly special thanks to Shreya she provide a room with my all prafarance excellent experience food was so delicious next vacation definitely will visit ITC mahabalipuram .