Mercure Townsville

Good accomodation for couples

Not recommended but it is convenient for going to airport

Very clean and tidy hotel with excellent facilities, but a little disappointed with having no WiFi in my room

Overall the stay was good, good, comfy room, both Ash in the restaurant & Jimmy at Reception are an asset to this place, both very friendly & accommodating, only problem was that we were put in a room that had an adjoining door & there was a young family in it & the baby woke up screaming in the middle of the night both nights & they took a long time to settle the child, i will be making sure that when i book this again to make sure that i am not in an adjoining room.

Excellent resort, recommend booking a bungalow. Flawless customer service and great staff and excellent food

Hot water wasnt very hot on lower pressure but when on higher pressure it started flooding the bathroom. Food was hit and miss room service I ordered was excellent yet the wedding I attended the food was cold very dry and not enjoyable. The hanging space wasn't long enough for a suit that had been dry-cleaned. The bed was comfortable and other facilities was perfect for our 2 night stay. I wouldn't recommend it for a wedding venue but a good option for business people or those travelling l.

Safe quiet excellent service and super friendly staff Grounds, pool and restaurant all presented in immaculate condition

A lovely but neglected property. The room had a damp and moldy smell. And it was a bit dated. But the location and gardens of the hotel are amazing. They make up for most anything. We had a lovely afternoon outside for an early dinner, before our early morning departure from the airport nearby.

The property was quite dated and for the price I was disappointed with the room. A lot of rust and damage from humidity, it just looked tired and had water stains down the walls. As we were on the second floor the verandah looked very worn in some areas. The milk provided in the room was off(curdled). The TV had big white dots on the screen.The outside surrounds and pool were lovely. The staff across the whole facility provided a great service, they were all courteous, helpful and very friendly.. The meals were very nice, though the bar prices a little steep.I had tossed up staying two nights but so glad I did not.