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Vị trí4.4
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Tất cả đánh giá(87)
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Tài Khoản Khách
Phòng, 1 giường King Size
Lưu trú vào thg 11, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 12, 2024
The hotel is located in the heart of the city. A bit hard to find the hotel parking lot but it is okay. The hotel room is nice size even for a standard room. The staff is friendly and helpful. Worth to stay and will definitely come back.
Dịch
Tài Khoản Khách
Phòng 2 giường Đơn có Tầm nhìn
Lưu trú vào thg 9, 2024
Gia đình
13 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 21 thg 9, 2024
Due to the renovations, taxis struggle to find the front door. Otherwise great stay
Dịch
Gualuo
Phòng, 1 giường King Size
Lưu trú vào thg 12, 2023
Gia đình
25 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 11 thg 1, 2024
Beautiful property in the middle of bustling Madrid. The personnel is friendly, attentive, and courteous, and the interior decor is creative and unusual. Great breakfast with a bunch of variety! The one negative was that we had two rooms booked facing a courtyard with no views, which made me feel claustrophobic, so try to avoid these rooms whenever possible.
Phản Hồi Từ Khách Sạn: Dear Guest,First and foremost we would like to thank you for your kind review.We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.
Tài Khoản Khách
Phòng King có ban công
Lưu trú vào thg 9, 2023
Vợ chồng
18 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 10, 2023
酒店處於市中心位置,非常方便,強烈推薦在酒店用早餐,我們的房費包含早餐,所以雖是a la carte,但所有菜品都可選,味道很好,服務也非常好,下次再來還想住這裏。
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your experience at Thompson Madrid.We are truly grateful for your wonderful comments about our hotel, your stay and how much you enjoyed our services, location and facilities. Your comments are the best reward and motivation to continue working to offer extraordinary experiences.The entire Thompson Madrid team remains at your entire disposal and hopes to welcome you again very soon to give you another memorable experience.Best regards,Sandra Galán - Guest Experience Manager
Phản Hồi Từ Khách Sạn: Dear Guest:I would like to thank you for taking your time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time.At the Thompson Madrid our aim is to exceed the expectations of our guests, and we deeply regret when we do not fully achieve this. We are very sorry to know that some aspects were not to your total satisfaction. Please accept my sincere apologies for the inconvenience we may have caused.I remain at your entrire disposal for anything you may need. Best regards - Sandra Guest Experience
Phản Hồi Từ Khách Sạn: Dear Guest:I would like to thank you for taking your time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time.At the Thompson Madrid our aim is to exceed the expectations of our guests, and we deeply regret when we do not fully achieve this. We are very sorry to know that some aspects were not to your total satisfaction. Please accept my sincere apologies for the inconvenience we may have caused.I remain at your entrire disposal for anything you may need. Best regards - Sandra Guest Experience