Các đánh giá Hotel Princesa Plaza Madrid

Phản Hồi Từ Khách Sạn: Dear Roly, we appreciate your trust.Proud to know our service has excelled throughout your stay!We look forward to welcoming you soon.Best regards,Christian Martin - Duty ManagerHotel Princesa Plaza Madrid

Phản Hồi Từ Khách Sạn: Dear Bayi,Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience caused by the ongoing renovations during your stay. Your feedback is invaluable as it helps us improve our services.We understand how disruptive construction noise and the presence of workers can be, and we apologize for any discomfort this may have caused. Additionally, we are addressing the issues related to the temporary relocation of our lobby and the difficulties with accessing the hotel entrance.Your comments about the condition of the room facilities are noted, and we will be conducting a thorough review to ensure they meet our standards of comfort and quality.We hope you will consider giving us another opportunity to serve you in the future, once our renovations are complete. Please contact us directly for any future reservations, and we will ensure your stay is as pleasant and comfortable as possible.Thank you for your understanding and patience.Best regards,Lara de Pablo-Customer Care

Phản Hồi Từ Khách Sạn: Dear Iseekq.Thank you for sharing your experience with us. We are pleased to hear that you found the family suite spacious and that your children enjoyed their stay. It’s also great to know that you appreciated the convenience of our location, being close to the metro station and nearby shopping facilities.We have taken note of your feedback regarding the size of the breakfast area and the food, and we will continue to work on improving our offerings.We hope to welcome you and your family back in the future.Warm regards,