Các đánh giá Hotel Chamartin the One

Phản Hồi Từ Khách Sạn: Dear Guest, Thanks for your review about our hotel.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated our spacious parking and your comfortable room. We are sorry to hear of the issues which you had with our WiFi and wish that you had let us know during your visit; our team would have been more than happy to have looked into this.We are hoping to welcome you back in the future. All the best.Responsable de Calidad y Reputación OnlineHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear Anonymous, Thank you for taking the time to share your review.We are thrilled to hear that you found our hotel's location and the convenience of being attached to the metro/renfe train station to your liking.However, we regret to hear about your experience with the Wi-Fi speed not meeting your expectations. We understand the importance of a fast and reliable internet connection, especially for checking essential travel information like maps.Finally, we are delighted that the proximity to the airport added value to your stay, making your travel experience more seamless.We hope we will have the opportunity to see you again in the future. Best regards,Responsable de Calidad y Reputación OnlineHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear Vladimir,Thank you for taking the time to share your feedback.We are disheartened to hear that your experience did not live up to the high standards we strive to uphold. Our guests' comfort and satisfaction are of the utmost importance, and we apologize if the state of cleanliness and timing of our housekeeping service were not satisfactory during your stay. We take pride in our daily housekeeping services and it is concerning to learn that your room was not attended to promptly. Please accept our apologies for any inconvenience this may have caused. We will certainly review your comments with our team to ensure our usual thoroughness is consistently achieved.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Responsable de Calidad y Reputación OnlineHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear Uk, Thank you very much for this kind review of your recent stay.We are pleased that you appreciated the high standards and quality service which we strive to uphold.Moreover, it's a pleasure to know that you found our location ideal.We look forward to seeing you again soon.Best regards,Responsable de Calidad y Reputación OnlineHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear 小馬女 -Thank you for taking the time to review your visit.We are overjoyed to hear that your experience with us was so positive. We are delighted that you appreciated the convenient accessibility to Chamartín Train Station and metro, the quality of your room, our extensive breakfast selections, and the peaceful ambiance during the night. It is always a pleasure to receive such positive comments, as they affirm our efforts to provide a memorable stay.We look forward to welcoming you back soon. Kind regards,Online Quality and Reputation DepartmentHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear Joey, Thank you for taking the time to share your review.While we are thrilled to hear that our location was perfect for you, we are sorry to know that you were disturbed and wish you had let us know during your stay. We are always available to find an immediate solution to any issue as your comfort is a top priority.We hope we will have the opportunity to see you again in the future. Best regards,Responsable de Calidad y Reputación OnlineHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to give your opinion about your stay.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.We hope to welcome you back. All the best.Online Quality and Reputation DepartmentHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you very much for this kind review of your recent stay.We are pleased you had a good experience and are glad our convenient location helped you make the most of your time with us.We look forward to seeing you again soon.Best regards,Responsable de Calidad y Reputación OnlineHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for this great review.We are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast buffet.We look forward to welcoming you back soon. Kind regards,Online Quality and Reputation DepartmentHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear Gordon, Thank you for taking the time to share your review.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.We hope we will have the opportunity to see you again in the future. Best regards,Online Quality and Reputation DepartmentHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear Guest, Thanks for your review about our hotel.We are glad you had a pleasant stay with us and that you found our location convenient for your needs. We are sorry for the difficulty you had in locating our hotel, please do not hesitate to contact our team; they are always ready to give advice and assistance whenever needed.We are hoping to welcome you back in the future. All the best.Online Quality and Reputation DepartmentHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you very much for the time taken to review your stay with us.We are delighted that the ease of check-out process met your expectations, ensuring a smooth departure is a top priority for us. However, we regret to hear that the room size did not fully meet your needs. We strive to offer accommodations that blend comfort with functionality, and while our rooms are designed to maximize space, we understand that preferences vary. Finally, it is great that you appreciated our hotel's prime location, making it convenient for our guests to explore Madrid and its attractions or to connect with various transport options.We hope that we may have the pleasure of welcoming you back in the future. Kindest regards,Responsable de Calidad y Reputación OnlineHotel Chamartín The One

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for this great review.We are glad that you had a pleasant stay with us and appreciated our convenient location. We look forward to welcoming you back soon. Kind regards,Responsable de Calidad y Reputación OnlineHotel Chamartín The One