Hotel Spinale

We have been to the Hotel Spinale for the last three years, having stayed at other hotels prior to this. It is a beautiful, luxurious,modern hotel, with lovely staff, amazing breakfast (the new omelet station served one of the best omelettes I have ever had) and a fantastic location , both for enjoying everything Madonna has to offer plus, of course, having the Spinale lift end 20m from the hotel. We love it and would highly recommend it.

Just got back from a week long holiday in this hotel. Let’s start with the positives: the restaurant was well managed and the food impeccable. The Manager Nicola is extremely friendly and helpful. Negatives: 1. someone kept smoking electronic cigarettes in the hall and no one stopped them. 2. One big negative that will prevent us coming back. Ever. We were presented with a bill that had 5000 euro added to it. The lady at the reception played dumb and didn’t seem to be able to work out basic maths. When we asked her for the name she said she forgot. When we asked for the manager she said the manager was busy. When we tried getting any explanation we were told to go to the room. We went to the room feeling like helpless foreigners. Finally they seemed to “have worked out the mistake”. And yes, took off the 5 gran from the bill as we tried to explain. What an easy mistake to make? We had to email the person who made the reservation and we came back a few hours later when the reception personal changed and produced the updated bill. 3. Extremely thin walls. You can hear the loudest music outside as if you have the nightclub in your room. Also all the conversations by your neighbors. 4. The hotel is not ski in. You have to walk to the ski lift and back. 5. They have sent me an email claiming that some old wooden thing above the bed was broken, which we never touched. Claiming damages for something we never touched. Anyway, if you want some respect as a tourist, please take some advice: dont come to this hotel. And big hello to the receptionist (slim build lady with curly hair )who doesn’t remember their name.

You cannot go wrong in this hotel, amazing in every way!!!! Every staff member was exceptional, food and drinks were superb, 1 minute to the lifts, great boot room, great spa, honestly another wonderful Italian hotel with amazing Italian staff