Lucianna
ngày 7 tháng 4 năm 2024
I gave my sister Marianne a birthday present of a 2 night stay at this hotel. Everything would have been fine except for an employee named Scott that was rude to my sister! I ordered a dessert to be delivered on her birthday to her room, it was sour and spoiled. She brought it to Scotts attention and he’s reply to her was “ what do you think the hotel is losing out?” Excuse me Scott but YES the hotel IS losing out by having a rude employee like you! I need you to personally pay for another 2 night stay for my sister , all expenses on you! Shame on you! Go to word stocking shelves somewhere where you don’t deal with the public ! You make me sick ! Lucianna Hatt I’ll be expecting a call ( you have my number) to set up that complementary two nights stay actually make it three nights! Friday, Saturday, Sunday of my sisters choosing. Lastly let me say all the other employees were very gracious .. Scott go bury your head in the sand .. shameful !
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