Holiday Inn Madison at the American Center

Swimming pool, room, all was good

This was the worst hotel trip I’ve ever had. The place was a dump. Sure it was clean, but there was paint chipping off the walls, the back of the TV was broken just sitting there there was mold in the corner ceiling. there was one staff lady that really helped me with an incident that I had because somebody else had gotten a key to my room and tried to come in my room at 7:15 in the morning. My children were extremely scared! I was down here for a competition and if every other hotel in town was not booked I would have left! To top it off I bought a room with breakfast included for what I thought was 4 people since that is how many people occupied my room, come to find out I only got 2 vouchers a day! When you spend over 200 a night on a room none of this is acceptable! I will be trying to get my money back!

Disappointing The heating/cooling unit did not work in our room, neither treadmill in the workout room worked, the hot tub was filled with children even during “adult” hour, and the food was not good