Tài Khoản Khách
ngày 6 tháng 1 năm 2025
*1/5 Stars*
I recently stayed at Hotel Al Wesal International and was thoroughly disappointed with my experience. The hotel had advertised complimentary breakfast as part of their amenities, but when I went to the dining area, I was told that it was not included in my room rate.
What's even more appalling was the behavior of the staff. When I politely asked them to clarify their breakfast policy, they became defensive and rude. They seemed completely uninterested in resolving the issue or providing any kind of explanation.
*Pros:* None
*Cons:*
- Denied complimentary breakfast despite being advertised
- Rude and unhelpful staff
- Lack of transparency and poor communication
*Would not stay here again.*
Dịch