Jl. Ir. Soekarno, Dusun I, Madegondo, Kec. Grogol, Madegondo, Grogol, Sukoharjo Regency, Central Java, 57552, IndonesiaXem thông tin khách sạn
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Đánh giá của khách
4.4/5
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150 đánh giá
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Fanny
Phòng gia đình
Lưu trú vào thg 10, 2024
Gia đình
1 đánh giá
2.0/5
Đăng tải vào 29 thg 10, 2024
I was has a bad experience!. there was blood stain on my bed, I found out when I was about to leave, when i asked the staff they said it was a stain that was hard to remove. this is a stupid thing!. there was not even an apology from your staff. no wonder! people think what do you expect from fave hotel! nothing!
Dịch
Phản Hồi Từ Khách Sạn: Dear Ms. Fanny Oktaviana,Warm greetings from favehotel Solo Baru.Thank you for choosing favehotel Solo Baru as your place to stay. We sincerely apologize for the inconvenience you experienced regarding room cleanliness, particularly with the linen provided. We have conducted a direct inspection with our housekeeping team, and the linen has been replaced in accordance with our standard procedures to ensure cleanliness and guest comfort.Additionally, we apologize for the unprofessional attitude of our staff in responding to your complaints during your stay. This matter is of serious concern to us, and we will immediately take corrective action to enhance the quality of our service.Once again, we apologize for the discomfort caused, and we are committed to delivering better service. We hope to welcome you back to favehotel Solo Baru with an improved experience.Warm regards,Khuswatus SolikhinHotel Manager
nana
Phòng Tiêu Chuẩn
Lưu trú vào thg 6, 2024
Một mình
15 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 4 thg 7, 2024
Penginapan sangat dekat dengan mall-mall, really decent for stay... room is clean, complete with slipper, love the idea with go green and breakfast start at 6am.. What a lovely stay..
Good location , Good price, Little bit dirty for room, quiet good food
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply regret to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused. Your feedback regarding the facilities has been duly noted, and we will investigate the issues raised to ensure that they are addressed promptly. It is always our aim to provide our guests with a comfortable and enjoyable stay, and we are truly sorry that we fell short on this occasion. Please rest assured that your comments have been shared with our management team to take the necessary steps to prevent such occurrences in the future. We appreciate your constructive criticism as it helps us to improve our services and facilities for all our guests continually. We welcome the opportunity to make it up to you on a future visit and provide you with the exceptional experience you deserve.Please feel free to contact us directly if there is anything else we can do to assist you.Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back soon.Warm regards, Khuswatus SolikhinHotel Manager
Người Dùng Ẩn Danh
Phòng Tiêu Chuẩn
Lưu trú vào thg 7, 2023
Khác
3 đánh giá
3.0/5
Đăng tải vào 25 thg 9, 2023
just ok and clean but the breakfast menu not too much and not too good
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for staying with us, We are sorry for the inconvenience during your stay. We have already reviewed your comment and briefed all teams regarding this and we are still in the progress of our project to increase our services and facilities.I hope we can meet your expectations in your next stay with us.Again thank you and I wish you have beautiful days ahead…Khuswatus Solikhin – Hotel Manager
Ndud Ndudan
Phòng Tiêu Chuẩn
Lưu trú vào thg 5, 2024
Gia đình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 30 thg 5, 2024
Overalll its oke.. Cuma sedikit kurang kedap suara.
Dịch
Phản Hồi Từ Khách Sạn: Kepada Bapak Ndud Ndudan yang Terhormat,Salam Sejahtera,Kami ingin mengucapkan terima kasih yang tulus atas ulasan positif yang diberikan oleh Anda kepada kami terkait dengan pelayanan dan fasilitas hotel kami.Ulasan tersebut tidak hanya menjadi dorongan bagi tim kami, tetapi juga menunjukkan bahwa upaya kami dalam memberikan pengalaman menginap yang luar biasa telah dihargai oleh para tamu kami.Kami sangat bangga dengan tim kami yang telah bekerja keras untuk memastikan bahwa setiap tamu kami merasa nyaman dan puas selama menginap di hotel kami. Ulasan positif dari Anda merupakan bukti bahwa dedikasi dan kerja keras kami membuahkan hasil yang memuaskan.Kami akan terus berkomitmen untuk meningkatkan kualitas layanan dan fasilitas kami agar dapat terus memberikan pengalaman menginap yang istimewa bagi setiap tamu kami. Ulasan positif dari Anda adalah sumber motivasi bagi kami untuk terus berusaha memberikan yang terbaik.Sekali lagi, kami mengucapkan terima kasih atas ulasan yang positif ini.Kami berharap dapat menyambut Anda kembali di hotel kami dan memberikan pengalaman menginap yang tak terlupakan.Hormat kami, Khuswatus SolikhinHotel Manager
Fadil
Phòng Tiêu Chuẩn
Lưu trú vào thg 8, 2023
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 8, 2023
good and comfy hotel for stay, very recommended!
Dịch
Mun Foo
Phòng Tiêu Chuẩn
Lưu trú vào thg 4, 2024
Người đi công tác
1 đánh giá
3.7/5
Đăng tải vào 22 thg 4, 2024
aircorn and water issue,need some improvement
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Mun Foo,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply regret to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused. Your feedback regarding the facilities has been duly noted, and we will investigate the issues raised to ensure that they are addressed promptly. It is always our aim to provide our guests with a comfortable and enjoyable stay, and we are truly sorry that we fell short on this occasion. Please rest assured that your comments have been shared with our management team to take the necessary steps to prevent such occurrences in the future. We appreciate your constructive criticism as it helps us to improve our services and facilities for all our guests continually. We welcome the opportunity to make it up to you on a future visit and provide you with the exceptional experience you deserve.Please feel free to contact us directly if there is anything else we can do to assist you.Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back soon.Warm regards, Khuswatus SolikhinHotel Manager
Người Dùng Ẩn Danh
Phòng Tiêu Chuẩn
Lưu trú vào thg 1, 2023
Người đi công tác
30 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 15 thg 1, 2023
it was a pleasant stay. good location, affordable price, and clean.
Dịch
Phản Hồi Từ Khách Sạn: Dear Anonymous,Thank you for staying with us and giving us a good review, we really appreciate it and will share it with our staff and management. We are so proud to see that you are happy with us.Thank you for recommending us to your relatives and colleagues. With the success and happiness always around you and your family…Khuswatus Solikhin – Hotel Manager
Sifafa
Phòng Tiêu Chuẩn
Lưu trú vào thg 12, 2023
Đặt phòng cho người khác
12 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 3 thg 12, 2023
Kamar nyaman, air hangat lancar ..mantab deh 👍
Dịch
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 8, 2022
Vợ chồng
47 đánh giá
3.5/5
Đăng tải vào 15 thg 9, 2022
Nice hotel with a nice view, and the food looks tasty & delicious very well, keep up the good work!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for staying with us and giving us a good review, we appreciate it and will share it with our staff and management. We are so proud to see that you are happy with us. Thank you for recommending us to your relatives and colleagues. With success and happiness always around you and your family… Khuswatus Solikhin – Hotel Manager
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 1, 2023
Gia đình
2 đánh giá
3.5/5
Đăng tải vào 24 thg 1, 2023
A budget hotel that is quite clean when you look at it with your eyes, when I sleep my hands itch until I wake up 2 times. maybe bitten by a flea. And the next day my hands were bumpy and swollen. up to 3 days still the bumps. please pay attention to the cleanliness of the bed. Thank you
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for staying with us, We are sorry for the inconvenience during your stay about cleanliness. We have already reviewed your comment and briefed all teams regarding this and we are still in the progress of our project to increase our services and facilities.I hope we can meet your expectations in your next stay with us.Again thank you and I wish you have beautiful days ahead…Khuswatus Solikhin – Hotel Manager
nita_arka
Phòng gia đình
Lưu trú vào thg 10, 2023
Gia đình
13 đánh giá
3.7/5
Đăng tải vào 20 thg 10, 2023
Pesan hotel hanya utk transit
Dịch
Phản Hồi Từ Khách Sạn: Ibu Nita yang terhormat,Terimakasih telah memilih favehotel Solo Baru sebagai tempat Anda menginap selama berada dikota Solo.Kami mohon maaf atas ketidaknyamanan yang Anda alami selama menginap bersama kami, kami berharap kedepan dapat memberikan pelayanan dan fasilitas yang lebih baik lagi.Hormat kami,Khuswatus Solikhin - Hotel Manager