Tài Khoản Khách
ngày 17 tháng 4 năm 2023
I waited to post this so it’s closer to summer and most people’s vacation time. We were excited to try this inn due to recommendations from friends who’ve frequented this establishment for a few years now for their July 4th vacation. When we arrived and went to the front desk to check in I personally was underwhelmed by the lack of a warm greeting. I put it aside blaming a possible bad day for the owner. We were checked in and given our key with an explanation of when breakfast was available. We got to our room in the main house, opened the door, and were immediately hit with a damp/moldy smell. I know coming from New England, some accommodation, usually motels that are beachside can have this odor. My boyfriend said we could ask to be moved but he highly doubted they’d have another room available because it was Labor Day weekend, and the annual Mackinac Bridge Walk was the next morning. So we unpacked and went out for dinner. When we returned we tried opening a window to air it out but small nats were flying in. When we awoke the next morning my clothes were all damp, pates in books curled up, and even my clothes that were still in my luggage had an odor. We mentioned it at the front desk and got a surprised owner reaction as if they had no idea the room was like this. I then thought, ok maybe the cleaning staff failed to mention it, and they really didn’t know. They made no offer to move us so we left for the bridge walk. When we got back the chair seats in our room were so damp you couldn’t sit on them. We went down to the front porch to socialize and read. My boyfriend had a long conversation going with a guests who’d be staying there for over ten years. He told him the owners have had major issues with their splits since they were installed including leaks in the walls. When we got back to our room the rug was now fully damp so I went to the front desk and pushed to be moved. The owners went back and forth regarding what room to put us in. They gave us a key to a room directly across from ours, that faces the main drag, vs backyard. We opened the door to the new room and were delighted with the accommodations because the room smelled perfect and everything was dry. We were unpacked when the husband came up and told us he had to move us, a mistake was made. We got moved down the hall, another room facing the back of the house, with less than desirable amenities. The shower for instant was a postage stamp, vs the tip combo in the previous rooms. The mattress on the bed was horrible as well. At the end of our stay a small, and I mean small, discount was applied to the final bill. What gets me the most, is at no point had the owners taken responsibility and simply explained it was an issue with their split AC on the wall. They acted like the issue was new and they weren’t aware of it. To add insult, the day we got moved we went out back to sit and read. Were were in the Adirondack chairs on the top of the hill facing the back of the house. The s
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