New Orient Landmark Hotel

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New Orient Landmark Hotel

No.555 Avenida da Amizade, Macau Peninsula, Macau, ChinaXem thông tin khách sạn
New Orient Landmark Hotel
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Đánh giá của khách

4.3/5
Rất Tốt
5062 đánh giá
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Đánh giá tiêu cực(386)
Gesù
Phòng Queen Tiêu chuẩn
Lưu trú vào thg 1, 2025
Người đi công tác
5 đánh giá
1.0/5
Đăng tải vào 23 thg 2, 2025
The staff e not friendly, and the guest must to pay the parking in the hotel. I SUGGEST choice different hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for sharing your feedback with us. We're sorry to hear about your experience and apologize for any inconvenience caused. Your comments are valuable to us as we strive to improve our services.
Tài Khoản Khách
Phòng Superior có Giường phụ
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 1 thg 2, 2025
Not enough check in/out counters. We ordered an extra bed room and need to request setup and supplies after check-in. Breakfast selection was limited and mostly cold food served, and the noodle bar could be more flexible to accommodate guest needs. Perhaps consider offering bacon as a start. Surprised a 5-star hotel doesn't have English movie channels. The 5/F dim sum restaurant was good. The staff were generally friendly.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for sharing your feedback with us. We're sorry to hear about your experience and apologize for any inconvenience caused. Your comments are valuable to us as we strive to improve our services.
Dhatu
Phòng Grand Deluxe hai giường
Lưu trú vào thg 7, 2024
Vợ chồng
6 đánh giá
3.7/5
Đăng tải vào 25 thg 8, 2024
we found the dust bean without plastic bag..... but another thing is better.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests.We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau.We hope to have the opportunity to restore your complete confidence in the Landmark Macau Hotel. Please do not hesitate to contact us.Sincerely,Guest Service Team
Tài Khoản Khách
Phòng Queen Tiêu chuẩn
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
4 đánh giá
3.2/5
Đăng tải vào 16 thg 1, 2025
Good and happy to stay for another trip. I will recommend to my friends to stay at this hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting New Orient Landmark Hotel (Macau)! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!"
Mighty warrior
Phòng 2 Giường Tiêu Chuẩn
Lưu trú vào thg 5, 2024
Gia đình
93 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 7, 2024
Thank you for making my Son's Birthday memorable, staff was very accommodating and so friendly
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Rex1944
Phòng Đôi Cao cấp
Lưu trú vào thg 10, 2024
Vợ chồng
45 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 17 thg 1, 2025
A fair hotel located at the heart of Macao. Decorations are grand but in lavish Chinese style. Which is old fashioned.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting New Orient Landmark Hotel (Macau)! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!"
Tài Khoản Khách
Phòng Superior có Giường phụ
Lưu trú vào thg 11, 2024
Gia đình
3 đánh giá
3.5/5
Đăng tải vào 27 thg 12, 2024
Breakfast not very good but ok Pool service very average but staff very nice
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The Landmark Macau soon. Yours sincerely,Best Wishes,Guest Relation Team
Ackles
Phòng Đôi Cao cấp
Lưu trú vào thg 2, 2024
Gia đình
5 đánh giá
3.0/5
Đăng tải vào 10 thg 4, 2024
Spacious hotel room, great location but I did not enjoy during my stay as corridor with awful smell.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests.We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau.We hope to have the opportunity to restore your complete confidence in the Landmark Macau Hotel. Please do not hesitate to contact us.Sincerely,Guest Service Team
Ashley
Phòng Superior có Giường phụ
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 8, 2024
My family and I had a wonderful stay! When we first arrived at the entrance of the hotel, we were assisted by the bellhop, Mark Spencer, who was very nice and helpful during our arrival and leaving the hotel. And everything else that came after did not disappoint, the room was beautiful, the breakfast was nice. Would definitely come back again! 👍🏽
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Ghie BV
Phòng Đôi Cao cấp
Lưu trú vào thg 1, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 2, 2024
Very nice place and also the room is very clean. About the interior design of the hotel’s facilities is so amazing and yet the all staff members are so great.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Warmly welcome from New Orient Landmark Hotel (Macau)! Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely, Best Wishes, Guest Relation Team
Amit
Phòng Queen Tiêu chuẩn
Lưu trú vào thg 12, 2024
Gia đình
10 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 4 thg 1, 2025
It’s nice location and vey cooperative and humble staff
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting New Orient Landmark Hotel (Macau)! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!"
JJC Travels
Phòng Tiêu Chuẩn
Lưu trú vào thg 12, 2023
Du lịch cùng bạn bè
19 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 29 thg 1, 2024
It was indeed a great experience. The room is spacious and clean. All staff were friendly specially the receptionist Ms. Malou San Juan (not sure if I named here correctly) and Mark Manansala. Since I am a Filipino, and they are either, communication was easier. They were sop helpful and professional. Also, the locals (Chinese) staff were the same. The hotel smells expensive and they offer more than what guests need. I mean, they are very much willing to provide the reasonable needs of guests. Could improve on breakfast menu but worth the price.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Sanyiu Lau
Phòng Superior có Giường phụ
Lưu trú vào thg 5, 2024
Du lịch cùng bạn bè
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 9, 2024
beautiful
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Carlitos Travels
Phòng Queen Tiêu chuẩn
Lưu trú vào thg 11, 2023
Vợ chồng
9 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 24 thg 1, 2024
It's classical looking place, the amenities were good. However the service was poor, we asked to help us book a taxi from the ferry, they concierge told us there would be plenty of taxis at the ferry port, this was not true at all.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests.We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau.We hope to have the opportunity to restore your complete confidence in the Landmark Macau Hotel. Please do not hesitate to contact us.Sincerely,Guest Service Team
Rajk
Phòng Superior có Giường phụ
Lưu trú vào thg 5, 2024
Gia đình
2 đánh giá
3.2/5
Đăng tải vào 1 thg 7, 2024
Rooms are big. Not suitable for non Chinese. service is pretty much average.Expecting to bring swimming cap from tourists..
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests.We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau.We hope to have the opportunity to restore your complete confidence in the Landmark Macau Hotel. Please do not hesitate to contact us.Sincerely,Guest Service Team