I'm a bit disappointed with the hotel as we celebrated our new year. The lightings in the balcony were all busted and the front office team and engineering team cannot do anything as there's no available replacement lightings or bulbs during the night. In addition, the restaurant cafe midori told us to wait for an hour for the food to be serve, but we waited for 2 hours to get our orders. And upon check out, it caused another delay due to the miscommunication between the front office team and cafe midori regarding the 1000 food voucher. The attached photo was taken from our balcony.
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