Seven Corals

Nice staff , nice location . But needs some improvements in amenities and cleanliness

Seven Corals Maafushi_Island is one of the most excellent accommodations we have ever been. We fill wonderful, everything we desired host realized very fast and efficient. We found here: perfectly tiding room, excellent positions of accommodation in island and very pleasant atmosphere every afternoon. Rooms are furnished with a lot of pleasant details. Hosts are always in real mood to help you and to give you everything you need for. Whatever guests want host Rahman can did it island (rent a boat, fishing, excursions, organize events like birthday and much more). Accommodation is on excellent positions in the island of Mafushi, and on short walking distance was up to 3 minutes to everything interesting in island, and beach and markets specially. Breakfast we didn’t had, but it was offered and that is something what they are really proud of. Always they are talking to gests and making whatever they are wanted. I was on raw vegan food so it was to much to ask them to do it. At the end we couldn’t left that place easy because big parts of our hearts stayed there!

The hotel has a great location in the middle of Maafushi’s centrum. But so many small things made the stay uncomfortable, especially the lack of information from the hotel’s part. I tried to book transfer ahead from Malé airport to The hotel on Maafushi island. Approximately 4 days before my arrival I got in touch with someone from Seven Hotels saying that it would be possible and which timings I would like. From there I never heard anything back. I tried to write them several mails, contacting them on Facebook and even calling them. No one never replied me back! When my final departure date for Maldives was about to start, I was a bit stressed as I didn’t have any transfer booked ahead from the airport! I like being organized when I travel and this was a very bad start of my short vacation. I landed in Malé airport 06:00 am. In the morning and I had to wait 4 hours in a crowded airport, meanwhile trying to figure out how to find transfer from there to the hotel! In the end I found a random small guy in a white shirt! Who finally was able to help me, but all this stress could have been avoided from the hotels site if it was arranged prior my arrival! When I arrived to Maafushi island a guy was picking me up at the port and I tried to explain my dissatisfaction. The staff barely spoke English - and I gave up. I then contacted Seven Corals via mail, and now I heard from them explaining their wifi connection was bad and therefore they couldn’t get in touch with me! But to be honest this isn’t any excuse! Then you should remove the service online if you aren’t able to help your customers! I booked a deluxe room, and was given another room at the ground floor as my other room wasn’t ready! My check in was at 12:00 pm. But they said it wouldn’t be ready before 15:00 pm! This is also very bad! No housekeeping was neither offered during my 4 days stay. I had to ask for toilet paper! The toilet lid was broken and there was a huge bump in the right side of the bed! I travel the whole world! And this experience wasn’t nice at all! I never write negative reviews! But with your hotel I have too! As it kind of destroyed my small vacation from the beginning. Especially the lack of responsibility as a hotel! The lack of information was so poor! Best Regards, Daniel