Hampton Inn Vidalia

Significantly improved from a year ago. Stayed here in May 2023 and while it was okay at best due to on going renovations... Stayed here in May 2024. The renovation was a massive success. It’s certainly not a five star hotel but then again it’s a $120 a night Hampton Inn located in Vidalia, GA. I was highly impressed with the way the staff went out of their way to be friendly. My only concern and it’s nit picky at best is that they didn’t have grits for breakfast.

This hotel is was great in every aspect, service, cleanliness and location, will definitely stay again. We had our Family Reunion in Vadalia. This hoel is right down the street from Walmart, Shoney's and a couple others stores.

Booked through the Hilton App. It would have been nice to know in advance that it was being renovated. I did everything through the App to include checking in. Just like I did with a Hampton Inn in Atlanta the week before. When I got to this hotel in Vidalia I went to the front desk to get keys to avoid having to rely on the App to get into the room. I was told that the hotel is not tied into the App for check in. Although everything else was good to go to include the room that we picked out. It’s not that big of a deal. Just a heads up. This hotel is about as good as you’re going to find in Vidalia or for 30 miles around. The price was more than fair. We literally used for a place to sleep and get breakfast. Our stay was only 12 hours. My biggest complaint was that at breakfast they don’t serve grits. Vidalia is as Southern Country town as it comes and I couldn’t get grits to go with my graveyard biscuits.

Supposedly I got a “ newly refurbished room.” I am 6‘,2“ tall 220 pounds. I could barely fit through the opening of the shower door. There was a hole on the left side of the air conditioning unit that was 3 “ x 18”. I stuffed a towel into the hole to fill it as best as I could to prevent more spiders and bugs from entering the room. This is the first time I have ever written a review, but I had to let everyone know what a dump this place is. If you have a choice, stay anywhere else but this hotel.

We stayed in room 308, the space was clean and smelled really fresh. When we first got to our room, the key wouldn’t work. A young lady from housekeeping was nice enough to go downstairs and get our key activated. The hotel is currently under renovation, but they hide it well. Some parts of our room looked renovated (the fixtures, furniture, and floors, but they need to fire whoever is doing the renovations because: 1. The toilet rocked when you sat on it 2. The shower door would not close, guess the floor was uneven (had to stick a hand towel between the doors)

Working in an industry that every so often has last minute cancelations due to unforseen circumstances I have never ever had a problem canceling early in the morning of my stay. This is acrossed multiple states and Hilton locations. This location in which my company brings business monthly insisted on charging me a late cancelation fee. First time in 5 years as a Hilton diamond member staying at Hilton hotels. Its obvious that the owners and GM are focused on the quick buck and not long term customer loyalty. Hope my cancelation charge and $100 was worth thousands of dollars to your business because you just lost a companys business. I would not recommend staying at this location. Your money to them and not a customer !

Website dies not mention this (at least it didn't when I booked it). The walls seemed paper thin as I was awoken at 7a by saws, drills, hammers, contractors talking, etc. Front desk didn't seem to care..

Rm 316 was nice and clean. BUT… The air conditioner was SOOO LOUD that we could NOT sleep. The night Mgr came up and agreed it was VERY NOISY but there were no other rooms available. Since it was very late when we arrived, we had no other options but to “put up” with it. She did provide us earplugs! However they were of very little help. I spoke with Tonia, the hotel manager, who said she could not refund. Next call is to Hilton Honors Diamond Member Help Desk….

When I left the room to get breakfast they asked if I was leaving when I went to the lobby or took something out to my car they asked if I was leaving While I was in the “lounge” area the attendant decided I was there too long and had the front desk ask me what room I was in. Then when I was leaving , there was no one at the front desk, the staff was in the “lounge”. Maybe that’s the problem. I was interrupting there day by being a paying guest. Just avoid if you can