The Bath Hotel

Lovely hotel in a great spot, the room was spotlessly clean and the facilities were very good. A beautifully comfortable bed with a nice view from the window (seat). The staff were top notch & very helpful and the breakfast was excellent. I would highly recommend a visit.

Uncertain what to expect. Room was acceptable, it was described as quirky and certainly was. The hospitality, the quality of dinner and breakfast far exceeded our expectations. The attention by Sharon in Ancient Mariners Restaurant was exceptional, to a standard one rarely enjoys these days. We intend to visit again if only for the dining experience, and we will book a suite, especially as it comes with complimentary on site parking. Sadly the rest of the town is very tired, and everyone seems to have multiple dogs.

This really is a tale of two hotels - on one hand lovely staff and great food but what a strange experience! We booked a mid week special two night stay via Travel Zoo but we certainly didn't have the stay we were expecting! Sharp intake of breath as we entered as it was absolutely freezing and our room (Botanist) whilst charming was practically sub zero and I would think hadn't been used for a while. (To put this into context - my husband is a mountaineer and ice climber and we are both pretty hardy.... often going to Dartmoor in our campervan during winter etc. etc. !) The hotel's lounge was closed - apparently only open on Friday and Saturday. The hotel restaurant was closed for dinner...... although our offer included dinner in the restaurant. That said, breakfast was served in the restaurant and it was excellent. We made our way to the Ancient Mariner pub which is reached through the galley restaurant and is part of the hotel although separate (if that makes sense!) and enjoyed the evening playing Scrabble next to a huge woodburner. Nice atmosphere, delicious wine included in our offer and we ate off the pub menu as the hotel restaurant was closed.... despite being open for breakfast the next day. The whole experience was pretty bizarre - it was essentially a pub with bedrooms next door rather than a hotel. We decided to leave the next day and explained our issues - the staff were very apologetic and authorised a 50% refund which we appreciated. Hotel bookings for Christmas and New Year are very good apparently so I would hope that all the hotel's facilities are available to guests. I don't know if I would recommend the Bath Hotel as it was such a mish mash and really odd... that said it had some excellent points such as the food and staff.... a conundrum indeed!