The Captain's House

Absolutely appalled by the proprietors attitude, Anyone would have thought we had the bubonic plague or rabies or such like with the diabolical welcome we recieved....... Firstly meet with a chain across the entrance , Rang the bell 🔔, Then met by the grumpist old man on the planet,,,,,, Before we even had chance to enquire as to what we wanted , He said, Cream tea , I replied , What else is on offer , He barked , Cake 🎂, Even though it was pouring with rain He processed to close the door in our faces after ordering cream tea , Throw the tray at me & my sister in the rain and went on to demand £15 cash We were shocked at how expensive this was , We"re cornish and farmers & were rared on clotted.cream so we know how it should be , I asked him to bring us a fresh bowl as it looked old stale and dark orange with a hard skin & a crack on the top . Like it had Been sat in the back of the fridge for days , Reluctantly brought more , Was slightly better , But the dish was smaller , Wasn't enough for one scone then rang the bell & asked for more , The same even grumpier old.man brought the original stale old cracked cream , My sister & I preceeded to taste and it , It was rancid & had spots of mould on it , Unfortunately we had already paid and we didn't want to make a fuss because he already looked angry so imagine it we had complained more . I am still shocked that this day & age paying customers can be treated this way . I've noticed all the other bad reviews, Close this man's place down before he poisons someone!!!!

Went for a lovely day out in Lynmouth. Decided to have a drink at this place. Was shocked when we arrived in , what was a lovely garden, to find a chain across the door. A lady asked if she could help and we said we would like cream tea, one with a black coffee. Later a man appeared with a tray, of tea, coffee and warm scones.Asked him if he had sweeteners and he bought some out. They were dated April 2021 so did not use them . The coffee was absolutely tasteless and my friends tea was grey , there was no teabag in the pot. Asked for a tea bag and was given one. Then the man said that’s £15… cash is king in Devon. No card payments. We had to rustle up £10 each and he said five ones will be good. We didn’t have five ones so he brought out a £5 note for change. We noticed how abrupt he was with a couple sheltering from the rain , they didn’t want a cream tea and he had a face like thunder. This man makes Basil Fawlty look charming…he is rude ,not welcoming and WE WILL NOT COME BACK.Cash is not king in Devon as other places we visited during the day were very hospitable.

We RESERVED a room here via Airbnb for a birthday treat for myself. On clicking the reserve button in the Airbnb app (which I have done many times) this usually takes you to another window to show you the total cost of your stay and commit to pay. Instead we were charged for the room instantly!! I IMMEDIATELY cancelled the booking and called the guest house first thing the next morning, only to be greeted over the phone by an extremely rude man who wanted nothing to do with the situation and refused to refund us our £130. I was devastated. Now I have read other reviews about this place, I wish I had never even clicked on thier page!