InlovewGstaad
ngày 10 tháng 7 năm 2025
Lovely property in the countryside- close enough to Heathrow, if you need it. The property has a golf course, offers memberships, and is great for families- with 2 restaurants, and the charming Manor House Lounge, plus Flo’s- a casual eatery great for kids, in the membership pool complex - (both indoor and outdoor). Plus, a lovely Spa, which includes a warm indoor swimming pool, steam room, sauna, outdoor, natural plunge pool and an open air jacuzzi, with sunbeds in the garden. Hotel guests also have access to the pretty, outdoor residents pool. The best thing, is that the pools are warm! Unlike so many hotels! Perfect for swimming! The rooms have all been redone, and are beautiful, elegant and with all amenities, except air conditioning- rarely needed in Britain. I stayed in two types of rooms, the first- the ex stables- single suites being on the ground floor, with tables, chairs and sun beds on the lovely lawn outside. Very nice- but I do suggest adding fogged film to the bottom portion of the bathroom windows, as they look out in the courtyard. This area also has two storied family suites. The next visit, I was in the Lyme House, on the second floor- (an elevator is in this building.) Also, beautiful, well appointed rooms. The restaurant is very pretty, and the food good, but the service is the standout- the friendliest, nicest staff! The front office is wonderful too- Louis, greeting everyone and so helpful and friendly, and the ladies at reception- I must mention Liberty, as she went above and beyond assisting me with any requests and queries. Even when I arrived- and sadly, the taxi driver from Southampton, had been awful, telling me he had several friends that liked dating women my age- (what?)- then tried to overcharge me by $50.00. Liberty and Lewis came to my aid. The one thing that caused great and incessant problems, was the lack of a phone- the iPad provided- is time consuming, not comprehensive, makes mistakes- (my room service meal was listed as being for the room next door!) and calls drop constantly. I was forced to use the “Teams” app, which links to my old Skype account, to call, which calls also dropped. Coming from the US, if I had just called directly, I would have easily racked up over a hundred dollars worth of International charges. At one point- with a question about my bill, where we got disconnected again, Liberty, from reception actually ran over to my room, rather than call me back- much appreciated, as the call would have wasted many dollars. There is an electrical outlet switch in the closet, that turns on the bathroom heated towel rack- they need to let us know where that is- as I had to ask staff- wasting their time and mine. Also, they need to provide luggage racks in all the rooms, otherwise guests have no choice but to open their often dirty, wet, muddy luggage on the clean, white bedding- a nightmare for staff, and a huge waste of laundry, time, power, water etc. Also, please do not perform maintenance on
Dịch