DoubleTree by Hilton Damai Laut Resort

I'm so excited especially my kids very enjoyed here!!!!very kids friendly!!!also i love the beautiful view!!!

We recently stayed at the DoubleTree by Hilton Damai Laut with our two young kids, and we had a fantastic experience! Accommodations: Our room was spacious with daybed and comfortable, with enough space for the young kids to sleep. The view of the ocean was a lovely bonus, and we loved the complimentary cookies upon arrival. Amenities: The resort offers a fantastic kids’ club, which allowed our little ones to engage in supervised activities while we enjoyed some time in spa. The family pool was perfect for splashing around, deep fo enough for adult and the kids especially loved the water slide. Pool attendants are doing great job there too making sure everyone safety. Dining: The dining options were varied and kid-friendly. We appreciated the buffet breakfast with plenty of choices, from local favorites to international dishes. The staff were accommodating and attentive, surprising me with birthday song sang by Mr. Clown! And there’s fireworks on Sat evening by the beach too! Activities: We took advantage of the private beach with so clean! We even took up the ATV by the beach - that our kids adored. The DoubleTree Damai Laut is a great destination for families. The combination of relaxing accommodations, fun activities, and friendly service made our stay memorable. We look forward to returning!

Beautiful and serene. Excellent for families. Clean and comfy rooms. Attentive and friendliest staff. Highly recommended.

Great resort! However, too far from the city. Just 2 restaurants on the territory and most facilities are closed early. No groceries store as well. So if u’re used to be awake till late night, this resort might be not the best option. Otherwise - awesome quiet place in great location; amazing for families.

It was an old hotel. Wished, it has more other different types and theme of restaurant. Facilities room are OK. Suggestion to add like arcade room. Friendly staff. Especially the in executive lounge. Ms. Veronica.

Hi Doubletree Damai Laut, May I know is any of these vehicles belong to your hotel owner? (See pic 1). As we been told by your Duty Manager, Jason that these parkings only reserved for the hotel owner/emergency use. We first checked in the hotel on 30/8/24 (Booking No.:32783133097). At that time these parkings were all empty. So my husband & I tried to request to Jason at the reception. We wished to pay & park at there. Unfortunately your unfriendly Jason told us the rule though at that time all the available packing lots were fully occupied. So we forced to park on the passageway like other vehicles (see pic 2). 1 week later, we checked in the hotel again on 8/9/24 (Booking No.:1376730641). But this time we surprised to see this special parkings have been occupied by other hotel guests as per pic 1. Concierge said that these hotel guests had booked the parking 1 week before their arrival. So I assumed the rule changed swiftly in one week or perhaps the guests parked there for emergency like Jason said before. We then tried to park behind a white vehicle, see pic 2. But the security stopped us from doing so and further said they had informed the white car owner to remove his vehicle from there also. Unfortunately we can still see this white vehicle at the same place on the next day after we checked out. Pic 2 is the solid proof. Besides that, we were awaken by the noise of the luggage trolley passed by our room late at night around 1:30am! Can you imagine the noise when this thing runs on a concrete floor that without carpet? All above were the reason why we decided not to extend our stay here but to continue our road trip to other good hotel. We love the landscaping here, and we were regular when it was still under Swiss Garden group. And now the hotel furnishing has upgraded, but management quality still couldn’t keep up. In a nutshell , Doubletree Damai Laut is overpriced & is unable to offer the 5-star hospitality experience by Hilton. PS: Thank you Linda, Raagesh & Maisarah for their unparalleled service.

Good for families. Spend good times with kids! Wonderful night with the fireworks! Lot’s of fun with ATV / UTV! Will be back in near future.

Best Doubletree/Hilton experience so far. Best for couple or families that looking for privacy and away from busy cities. Staff was great. Location was beautiful. Clean and fresh air. Swimming pool was spectacular . Breakfast option was spoiled with options ❤️ worth it every penny !

Nice beach view and wonderful pool playground, suitable for family vacation.