The Palm Court

It's a Pub like environment. We came for fine dining, but unfortunately, there is too loud music which was intolerable. We couldn't sit there for one hour. Inspite of our several requests made the highest authority, they didn't lower down the voice. Our evening spoiled due to the worst arrangement. If you are coming here for a fine dining, i strongly advise you to avoid this place.

Stayed here from Nov 12 to Nov 13, 2024. An average stay. The place is okayish, but the service is pathetic. The Wifi didnt work, the cutlery called for didnt arrive, and the breakfast was mediocre. To opt for some other property the next time I am in the city.

Hello team I had a booking there for last night and i was in room 513 which i booked online. It was my worst experience there. First of all there were no toiletries,dental kit in the bathroom,body lotion was kept but used one, telephone was not working was not able to call reception or any other hotel services. But when checking out the hotel front desk operator MRS.SARITA was asking for extra money of 1500/-rs telling us that we have ruined the bed sheet by dal stains. But when we checked there were no stains of dal. After that they told us to go in room and check but there was nothing. Even lifts were flooding with water. Seriously SARITA don't know how to talk to guests and in this industry you have to be very poliete but she was too RUDE. Even after realising their mistake one must apologise but she was giving tough look and told us to talk to Mr.Bipin. Firstly he was also not accepting the mistake but later he apologised for his behaviour. Requesting you to teach SARITA how to talk and takecare of their guests and everyone with a smile on her face. Thanks Pulkit jain.

Food was good ...service was excellent drinks was good...ambiance was superb....All was we enjoyed alot...staff was cooperative and thanks to front team providing very good service definitely I'll visit again and will suggest to my near and dear ones to visit here

Hotel stay was comfortable. Staff was polite and food was amazing.room were neet and clean . Check in checkout was very smooth . Breakfast was amazing . Staff was humble and cutest. I will recommended to every one .

Excellent, fabulous. Good services, good food. This was the best hotel I visited. I will surely recommend this to my friends. I visited this hotel with my family and it was a great experience. This is the best hotel in Ludhiana.