The Hotel Lucerne, Autograph Collection

Great location. Small hotel and over priced. Room is OK. Very interesting room decoration.

Nice staff and service.

我們家庭出遊，訂了三間房，對比了很久，這是瑞士住過最滿意的酒店，雖然小房間不多，出入很方便，就在火車站附近，酒店設施很新，如果喜歡創意酒店不要錯過這家，大床房很床品很舒服，洗護都是歐舒丹，對我這種追求品質和有相對潔癖的人來説很不錯👍關鍵是小孩子們都很滿意！

很個性化的小型旅店

離花橋比較方便

As a Platinum Marriott Bonvoy hotel member, I have stayed in many many hotels over the years. This hotel was so different from any of the others - I have never stayed anywhere like it. Autograph Collection hotels have always been a step above in the way of design but I'm still trying to appreciate the design of this one. The room seemed dark - maybe that was because of the bizarre painted ceiling? The lights were either too bright and the neon night lights were too dingy to see anything. The shower was small but worked great. The bed was comfortable but the room was too hot to get any sleep. The AC was working fine but only when you turned it up to high and then the fan was so loud that you couldn't get to sleep. It would be great if the hotel provided you with a sheet to sleep under rather than just a heavy duvet. I would not want to bring children to this hotel as the paintings may be too disturbing - please check out the website before you decide. The staff here are terrific - very professional and helpful. The location is amazing. Right beside a lovely park and a close walk to wonderful restaurants and the train station. Easy walk to all the main attractions.

I would not recommend this hotel, it’s an especially bad value on Bonvoy Points. Start with the fact that the rooms are meager and basic, modern sure, but overly so modern and bland. Most significantly, they DO NOT HAVE AIR CONDITIONING. As pointed out in another review, they do not have AC. Despite the fact that the hotel will tell you they do – in fact, I called ahead and asked them after reading the other review, they told me “we do have AC” – their idea of AC is refreshed air blowing in your room through the vents with these wall controls that do nothing, it is not cold nor is it AC, your room will be hot which for me makes for a bad nights sleep (all I wanted was a good nights rest). I would recommend avoiding when you are in this lovely city, stay somewhere else on Bonvoy Points (Renaissance perhaps). Positives: the staff is friendly, the Platinum breakfast is good, and the location is excellent. NOTE: I rarely write reviews but I was deceived into staying here by them telling me they had AC, so I am not please, I should have listened to that review I read!

We had 2 rooms for 3 nights in July 2034. Let’s start with the good, short walk away from the train station, In front of a park. Front desk staff r amazing, they should be working for a better hotel. Infrastructure of the hotel is not suitable for Autograph label, shame on Marriott for misleading its members. Housekeeping rooms showers were simply not up to par. Look for better hotels in the area.

One of the best hotels.Very nice room.Very modern and clean.Finest hospitality( very rare in today’s age).Excellent breakfast. Excellent location with quick access to all public transport. Plenty of restaurants within few minutes of walking. Knowledgeable and very courteous staff.