Vat Nong Village, Sakkaline Road, Democratic Republic Lao, Luang Prabang, Luang Prabang Province, 06000, LaosXem thông tin khách sạn
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Đánh giá của khách
4.4/5
Rất Tốt
65 đánh giá
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Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.1
Dịch vụ4.6
Vệ sinh4.5
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Đánh giá tiêu cực(3)
Thomas
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 1, 2025
Vợ chồng
8 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 19 thg 1, 2025
Really lovely hotel in a great location with excellent and attentive staff. Breakfast was wonderful. The only issue is that the rooms are very old/historical, so the floors are very squeaky and there is very little natural light.
Dịch
NuytsiaFloribunda
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 7, 2024
Vợ chồng
11 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 28 thg 7, 2024
A very well located hotel to explore the old town. Very comfortable, but with limited amenities (guests are able to use the amenities at the Sofitel though).
The hotel staff were phenomenal - very friendly and accommodating.
The breakfast was decent, but could be improved with some more authentic local options (the local options on the menu were small and very bland, i.e. limited herbs and spice).
Dịch
Phản Hồi Từ Khách Sạn: Dear Floribunda,Thank you for your feedback on your recent stay at 3 Nagas. We are delighted to hear that you found our location ideal for exploring the old town and that you found your stay comfortable.We appreciate your kind words about our staff and their friendly and accommodating service. We strive to provide a warm and welcoming experience for all our guests.Your comments regarding the breakfast are noted. We continuously look to improve our offerings and will certainly take your suggestion to include more authentic local options with enhanced flavors.We look forward to welcoming you back and providing an even better experience in the future.Warm regards,VardFront Office Manager3 Nagas MGallery
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Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 5, 2024
Gia đình
21 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 19 thg 5, 2024
Great stay
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued guest,Bonjour Sabaidee,We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,3 Nagas hotel team
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nOt..HC
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 7, 2024
Vợ chồng
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 10, 2024
Nice staff good location and good breakfast
Dịch
Phản Hồi Từ Khách Sạn: Dear Value Guest,Thank you for your kind words! We're glad you enjoyed our staff, location, and breakfast. It was a pleasure to have you with us, and we hope to welcome you back to 3 Nagas Luang Prabang soon!Warm regards,Mr. Te Duty Manager
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Ms Sampedro
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 12, 2023
Người đi công tác
63 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 8 thg 12, 2023
Hotel food is amazing and service is great, the room has not good sound proof, you can hear outside noises
Dịch
Phản Hồi Từ Khách Sạn: Bonjour sabaidee,We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. And you have had enjoy with food as amazing and service is greate, however the room is noise that we would like to apologize and improve for your next time visit too.We will keep it up and share your word to our team as well. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,3Nagas Team
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Eunice
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 7, 2023
Gia đình
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 7, 2023
Excellent hotel, convenient location,good service! Rooms are clean and comfortable bed !
Phản Hồi Từ Khách Sạn: Bonjour Sabaidee,We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,3Nagas team
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NA.
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 8, 2022
Du lịch cùng bạn bè
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 15 thg 8, 2022
Superb location in the city centre area. Nice room but a little noisy from outside. All the staff here are very friendly. Appreciated the wonderful service and warm hospitality of all the staff here: Bird, Keo, Wan, Te, Saeng & Mim. I truly enjoyed the stay here.
Very nice experience. Superb accommodation and service. In the city area. Food was lovely!
Dịch
6/14
Phản Hồi Từ Khách Sạn: Bonjour sabaidee, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. Especially you mention "Very nice experience. Superb accommodation and service. In the city area. Food was lovely!". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Sofitel Team
Phản Hồi Từ Khách Sạn: Dear The r,Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet your expectations and that you encountered several issues during your time with us.Our location in the heart of Luang Prabang, while convenient for exploring the old town, can sometimes come with challenges such as street noise. We sincerely apologize for any disturbance this caused during your stay, as well as for the discomfort you experienced with the bathroom setup and room amenities. Your comments about the noise, towel quality, and switches have been noted, and we will work diligently to address these issues to improve the guest experience.On a positive note, we’re glad to hear that you found the bed comfortable, but we regret that this was overshadowed by other concerns. We strive to provide a high standard of service and accommodations, and we deeply regret that we fell short in your case.We truly appreciate your candid feedback, as it helps us make meaningful improvements. Should you consider visiting us again, we’d be more than happy to assist in selecting a room that better aligns with your needs and ensures a more comfortable stay.Warm regards,TeDuty Manager 3 Nagas MGallery
Phản Hồi Từ Khách Sạn: Dear Mengdiou7980,Thank you for sharing your feedback about your stay at 3 Nagas MGallery. We’re pleased to hear that you appreciated our central location and the convenience of observing the alms-giving ceremony right at our doorstep.We sincerely apologize for the noise disturbances you experienced. As a heritage property with traditional wooden architecture, some sounds may travel more than in modern buildings. We understand how this could be challenging for light sleepers, and we will take your feedback into account as we strive to enhance the guest experience while preserving the historic charm of our property.We hope you’ll consider visiting us again in the future, and we’d be happy to assist in arranging a room that better suits your preferences.Warm regards,TeDuty Manager 3 Nagas MGallery
Phản Hồi Từ Khách Sạn: Dear Valued guest,Thank you for sharing your wonderful experience! We're thrilled to hear that the welcome refreshment of ice tea and ice cream was a refreshing start to your stay and that you found comfort in your room. Our team takes pride in maintaining a pristine environment, so it’s rewarding to know you felt at ease walking barefoot and enjoyed the comfort of the bed. It sounds like the garden and private area added to your relaxation as well!We hope to welcome you back for more moments of rest and enjoyment in the future.Warm regards,VardFront Office Manager3 NAGAS MGallery
Phản Hồi Từ Khách Sạn: Dear Value Guest,Thank you for your feedback! We're thrilled you found our location on Foreigner Street convenient and ideal for dining, exploring, and capturing memories. It's great to hear that you enjoyed the unique experience of watching the alms-giving ceremony right at our doorstep, as well as our delicious à la carte breakfast.We understand that the charm of our wooden structure can come with some sound limitations, and for those seeking a quieter atmosphere, Sofitel's tranquil setting is indeed a perfect option.We hope to welcome you back for another memorable stay soon!Warm regards,TeDuty Manager of Sofitel hotel and 3Nagas Mgallery Luang Prabang Laos
Phản Hồi Từ Khách Sạn: Dear Valued guest,Thank you for your wonderful feedback! We're thrilled that you found 3 Nagas to be convenient and enjoyed the seamless experience with Sofitel. It's great to hear that Nancy and our team made your stay even more special with their attentive service. We're also glad you enjoyed the breakfast and the unique alms-giving ceremony right outside the hotel.We hope to welcome you back for another great stay soon!Best regards,VardFront Office Manager3 Nagas MGallery
Phản Hồi Từ Khách Sạn: Dear Valued guest, Thank you for your kind words and feedback! We're delighted to hear that you enjoyed your stay with us. We appreciate your understanding regarding the sound insulation and will take it into consideration for future improvements. We hope to welcome you back to 3 Nagas soon! Best regards, 3 Nagas Luang Prabang MGallery Team