Premier Inn Lowestoft

Suitable for a quick visit breakfast was nice and it’s a good location of you have a car

The general impression was one of 'grotty' and less than clean. The entire place was poorly lit; it smelled stuffy, stagnant and damp. The room (145) had no active ventilation. The extractor was not operational in the bathroom. There was a constant background smell of sewage, inadequate sanitation and damp. There were visible signs of black mould, which had clearly been painted over a number of times. Fittings in the bathroom were rusty/water-damaged, clearly needed replacing and better maintenance employed. Cobwebs in the sleeping area, very few TV channels. Overall, grubby and unwelcoming. The duvet was marked and had no cover on it. It was just stuffed in a shelf if required. I can ony guess how many people had used it without a cover. How the staff can stay so pleasant in such a shoddy place its a credit to them.

Very friendly staff, particularly at check-in. Good car parking at the hotel. Stayed at this hotel several times over the years and it is now showing its age. The bedrooms and bathroom need an upgrade. The bathroom wasn’t clean when we checked in. Nice comfy beds as usual. The Foxboro pub attached to the hotel was very poor the seating and tables in the bar/lounge area were dirty. Based on what we saw front of house we decided not to chance eating there. Overall the experience was probably the poorest I’ve had with Premier Inn.