Tài Khoản Khách
ngày 6 tháng 10 năm 2024
Just had a very disappointing stay at this hotel. Our delux room was up in the eves of this large property up many stairs and corridors. Two small windows with very limited view of, anything. Furniture shabby and chipped. TV not tuned correctly so no channels displayed.. Bathroom good size, decent shower but cheap toilet paper. Strangely the cold tap also ran hot!! While there our room wasn't serviced iether. Now the food. Small intense portions, jumbo fish the size of two postage stamps. Enjoyed the fresh homemade bread at the evening meal though. No buffet starters for breakfast, everything had to be ordered, so waiting long periods for each item to arrive again smoked haddock 2 postage stamps. Surely a hotel of this size could run to a small buffet for cereals and juice etc. The toast was thin, cheap and underdone. As a bonus I found the snooker room, lovely table, spoiled by having only 2 cheap pool cues to play with. Be aware, most items ordered in the bar carry a £5 service charge which we only discovered on checkout final bill. The one redeeming feature of this hotel was the staff, friendly, accommodating, hard working and professional. So an expensive, disappointing, irritating few days, we will not be returning.
Dịch