Hôtel Esplanade Eden

I stayed at this hotel for 4 nights and wish I had booked it for a lot longer. It’s a great hotel, not too large, not too small and the service is absolutely incredible – from the owner (who is on the premises from morning to evening), the receptionist (who responded to my many mails faster than any other hotel I’ve stayed at), and the dining room staff and the cleaning staff who could not do enough for one. Always so helpful and so cheerful even when they were run off their feet. They all spoke various languages so no guests were left embarrassed. The hotel is a little removed from the manic hustle and bustle that is Lourdes and that was so very welcome. Easy enough to find it you walk along the river and just as you make a left, there it is. There's also a bus stop about 3 minutes from the front door and there appears to be a lot of parking opposite - though I didnt have a car so not sure if it had to be paid for. Plentiful buffet breakfast and, as I had half board, the most delicious meals at a 3-course dinner. So, in addition to everyone/everything else, they also have a very good chef. And well-priced wines. Not like other hotels who put huge mark-ups on everything. The hotel is extremely reasonably priced altogether and so no wonder that the other residents I spoke to had been returning every year for a pretty long time and staying for weeks and even months. The weather was a little hotter than people would have liked but who can legislate for that? Better certainly than wet and cold. I hope to go back to Lourdes some time and without a doubt will stay at the Esplanade-Eden again. I was so delighted to find a place like that by chance. What a treasure.

Globalement le séjour a été correct. La chambre était propre et confortable. Le personnel était très agréable et ont répondu à toutes mes questions. Le seul bémol a été pour moi le restaurant qui est peut être un peu limité au niveau du choix (peut-être est-ce parce que je suis arrivée tard, ce que je peux comprendre). Mais le repas était bon malgré tout. Je recommande cet hôtel si vous êtes de passage à Lourdes.

Hotel in ottima posizione in luogo tranquillo a 10 minuti a piedi dal santuario e dal centro. Personale accogliente, disponibile, cortese e simpaticissimo. Camere grandi, pulite, comode con un bel bagno (peccato la mancanza di bidet come sempre in Francia). Colazione buona e abbondante. Abbiamo fatto pensione completa e siamo rimasti soddisfatti del mangiare (anche se a menu fisso) composto da antipasto un secondo e dolce, buono e casalingo. Parcheggio privato comodo e chiuso di notte (ci è stato offerto).