Caesars Southern Indiana

Check in was a nightmare. The person behind the desk fell asleep ( or passed out) several times. It took 45 minutes to check in. I was given a key and initially sent to a room that was already occupied. So I went back down to the desk. But queen highness behind the desk tried to deny checking me n and told me I wasn’t on the reservation. ( for that room. No I wasn’t. But I had my own reservation.) I was seriously worried I would not actually get a key to a room because no one else was there on duty. After another 10 minutes of explaining I got a key to a room. And it worked. Everything else was fine. Clean and a decent place to stay. It just shouldn’t take 45 minutes to check in! When I checked out in the morning I explained what happened. The manager listened. Stood up for the employee which is fine. She gave me $25 of Food credit on my room key, but I had just checked out and turned my key in at the desk. Ha! So so hanks for nothing. I hope that if you choose to stay here. You get better service then i experienced. Good luck 🍀

I really think they could clean better. The carpet in the room looked worn out and dirty. It needs to be replaced. There was only 1 packet of regular coffee, and 1 packet of sugar and cream. I didn't realize that I had booked a smoking room. I mentioned that to the concierge, but was not given the option to switch rooms.

Quick and friendly check in. Clean room and very comfy bed. Very quiet. You just park on the 3rd level and go to the hotel desk which is on the 3rd floor. A lttle jaunt to the ****** but it is all enclosed which it is not bad at all.

Love the clean rooms and ease of access to the ******. Its a bit confusing with the elevators though.

I don't like the fact you advertise 3 restaurants, i stayed with my 16 yr old daughter and was told she couldn't eat at the restaurants because they were inside the ******

Convenient location to Louisville, Corydon and New Albany. Great room for the price.

Poor service. Covid era rules, just for room service nothing else. You have to ask to get your room cleaned or towels changed.

The rooms are outdated and the furniture is old & damaged. Expected a little more from a Caesar's hotel. Our bathroom floor needed mopping. We got to our room late & just wanted to go to bed and not deal with it.

We enjoyed our 2 night stay at Caesars Southern Indiana. We enjoyed the amenities and appreicated the great staff & good food at the food court in th ****** & in the hotel.