Christopher
13 tháng hai, 2024
The rooms are amazing, the desk staff are also amazing but the restaurant and bar staff could do with some extra training. I stayed in the hotel for a total of 10 nights, going to the breakfast every morning. Each morning the hostess at the breakfast would ask us the same robotic questions, including if we’d eaten there before. They should recognize guests that are there for a longer stay and say welcome back. Also not sure why you have to show your room card for every single round of drinks. Again some of the staff are just robotic. It doesn’t make you feel welcome. Overall a really amazing hotel, just wish some of the staff would pay a little more attention to their guests.
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