The Quarters, Ascend Hotel Collection

The resort is on the highway set in pleasant tropical garden. The rooms were comfortable. The main disappointments involved the catering and cleaning. Despite the website featuring a restaurant and cafe, neither were available for our first night and we had to make last minute alternative arrangements which were less than ideal. One of our rooms was serviced and the other one was not. For the price, this did not seem good enough. The restaurant and cafe when open were very good, but it seems unacceptable to close all of the catering over a busy Easter weekend.

Everything was wonderfully clean and comfortable. All appliances were in good condition. Clear instructions to all amenities. Thank you for a great experience, my husband and I were very happy, next time would love to try the restaurant. Will definitely stay again.

Pros 1. The pool 2. Being able to sit directly outside your room with a nice sized grassed area right near the pool 3. Simple check in process Cons 1. Unfortunately extremely grotty. The bathroom was the worse, black mould all across the bottom of the shower in the grout and on the shower door and hair left from a previous person! See pics. Toilet seat was also broken. The floor in the main room was visibly dirty and also sticky! 2. Car spaces not numbered to room so people park anywhere. Not the best when you want to unload or reload bags. 3. The sliding screen door leading to the outside area didn’t slide properly, kept getting stuck. 4. Called the restaurant to order takeaway dinner. No answer but prompted to leave a voicemail message, which we did. Got a text soon after advising it was closed. Perhaps would have been more efficient to change their voicemail message to inform people they were closed or even have a note in the room advising of this.

Beautifully renovated rooms, the staff were very friendly and accomodating, the location was convenient & tranquil. We thoroughly enjoyed our overnight stay and breakfast at the cafe in the morning. Everything we needed. Would highly recommend.

My Wife & I had a Wonderful weekend away @ the Quarters, where we were met by a Beautifully presented, Hamptons Style Resort. Our room was Immaculately appointed & decorated, with a well-stocked bar fridge & Coffee Station, King size bed, pristine bathroom & a large screen smart TV. Dinner @ the Gilded Anchor was excellent, and only meters away from our room through the beautiful garden path by the Resort Style Pool. Wonderful Weekend, @ a Wonderful Resort with Wonderful Service... How was our weekend stay? You probably guessed it, WONDERFUL!!!

This is a great little resort. Reception are professional and friendly, my room was immaculate, palatial and very comfortable especially the bed. And OMG the bathroom. It was huge with a nice deep bathtub and a shower stall big enough for two. I would have given this resort 5 stars but they were let down by the staff in the cafe: 'The Pantry' who stoically refused to find me a table for breakfast while there were 3 vacant tables and other tables becoming vacant as I stood there.

The Quarters is quite simply a delightful place to stay. The accommodation is clean, fresh and extremely comfortable and the service is outstanding. The reception staff went out of their way to look after us. Breakfast on site was an absolute delight. I am pleased to be able to recommend The Quarters most highly.

I cannot rate this place highly enough. The staff are all lovely and welcoming, the accommodation is beautiful and clean, the beds comfy as and has a feel of a resort style stay with the lovely pool and spa area. A wonderful cafe an added bonus. Did not want to leave I will definitely be back it’s my happy place!

Wonderful hotel. The room was beautiful with a divine bed. The grounds were lovely with a great pool. Fabulous restaurant with delicious food. Coffee at the cafe was very good. Experience was definitely value for money.