Tài Khoản Khách
ngày 3 tháng 3 năm 2025
We visited Cap Juluca at the end of February for a four-night stay, and from start to finish, the experience was seamless and exceptional. Arrival & Transportation: After confirming our reservation, the concierge promptly reached out to assist with transportation from SXM Airport to the resort. They provided multiple options, including private, semi-private, and public ferries from SXM to the Anguilla ferry terminal, followed by a transfer to the hotel via taxi or a house car. Thanks to their careful coordination, our journey was smooth and stress-free. Upon arrival, we were warmly welcomed by Eleonore, the General Manager, who took the time to personally greet us and ensure we had the best possible experience. As we checked in, we were offered refreshments and informed of a complimentary room upgrade—a wonderful surprise! Accommodation: Our upgraded king-size room with a balcony was spacious and beautifully appointed, featuring a comfortable bed, a desk, a cozy couch, a bar area, a TV, a separate foyer, and a walk-in closet. The bathroom was luxurious, with dual sinks, a standing shower, a bathtub, and a private toilet room. The highlight was our large balcony, complete with two tanning beds and a dining table, perfect for in-room dining with a view. Service & Hospitality: The staff at Cap Juluca went above and beyond in every interaction. Whether we were exploring the property or heading to lunch or dinner, we were greeted warmly by every team member, making us feel genuinely welcomed. The management team assigned us a personal concierge, Claudia, who was an absolute star. Incredibly responsive and proactive, her answer to every request was a cheerful, "Yes, of course, I can make it happen." She seamlessly handled taxi bookings, dinner reservations (both on and off the property), special requests, and more, ensuring that every moment of our stay was effortless and enjoyable. Both Eleonore and Claudia regularly checked in with us, reinforcing the resort’s commitment to personalized service. Dining: Every day, we lunched at the Cap Shack, indulging in the fresh daily catch (mahi-mahi, snapper, tuna) and a delicious local lobster roll. For dinner, we went to Cip’s by Cipriani (Italian) and Uchu (Peruvian)—both fantastic, though Uchu was our favorite. Off-property, we visited Sharky’s and Veya, with Veya being a highlight for off-property dining. Final Thoughts: From the impeccable service to the stunning beaches, Cap Juluca exceeded our expectations in every way. We highly recommend this property for a romantic getaway and are already looking forward to returning next year. From now on, Belmond has our heart.
Dịch