Cap Juluca, A Belmond Hotel, Anguilla

From day 1 I reach at Cap Juluca for my 1st time ever, Yoann at the lobby welcomed us with open hands and made us feel like we was home. My host Maury made sure that we was good and, he is the best host!!!!Breakfast was ok, Yakeenie made us felt good and she make sure check up on us…..lunch at cap shake was amazing, the team over there is truly amazing, they made us feel like we was family….oh don’t forget the get music they had playing there…it had us didn’t want to leave…love them over there!!!Dinner at Uchu was amazing!!! Had a little problem choosing from the menu but Joann came and proposed some dishes to us and trust me she had pick the right ones because wow they was amazing. The guys at the pool made us feel like we was brothers (especially the one with the locks) and they made sure our time at the pool was well spend. Dinner at Pimm’s, oh my god the food there was amazing and also the team as well. The hold staff at Cap Juluca was amazing and we love them. Last but not least Big thank to their new GM Eleonore, she made sure our stay was amazing, she’s a amazing and loving person!!! See you all soon Cap Juluca!!!

Cap Juluca is stunning! The rooms are big and beautiful. The beach and surrounding property is gorgeous. The stay Includes a great breakfast buffet each morning. Everyone we encounter everytime we go is pleasant and friendly. And the bikes to ride around the whole property are a great addition. It lives up to the Belmond 5 star quality!

Cap Juluca is truly world-class. I work in events as a career at similar-level hotels and so when I was picking where to take my wife for our honeymoon, my bar was *incredibly* (and likely unfairly) high. Well, the Belmond team at Cap Juluca exceeded every expectation and then some. I didn't realize the bar could be taken any higher, but they did exactly that. The level of service was like a 3-star Michelin restaurant (attentive, proactive, kind, respectful, and discrete). The facilities and property from the brand new spa (oh my goodness!) to the stunning beachfront were PERFECT. Not to mention every morning, we had breakfast while soft waves lapped at the white sands just feet from the restaurant as we watched the turquoise water glitter, ebb, and flow. The concierge and our personal attendant (Go Lucy!) were both exceptional - helping us adjust our daily itineraries if and when we needed last minute changes. Shawn was an awesome tennis partner. And all three of the restaurants on property were fantastic, especially Uchu which we visited twice in a week because of the great ceviche and amazing live music. Bravo all around. I hope to return many, many times. And thank you CJ team for making our honeymoon even more memorable than we could've ever hoped it would be.

I recently stayed at Cap Juluca with my wife and seven-month-old daughter, and we were so disappointed in our stay that we left after two nights and moved to the Four Seasons instead. While Cap Juluca is undoubtedly physically beautiful and located on one of the most gorgeous stretches of beach I’ve ever seen, a combination of too many missteps on the service side and an atmosphere that was not family-friendly led to our early departure. Trip Planning/Pre-Arrival: We booked through a travel agent in Belmond’s Bellini Club, which enabled us to get free perks. For no extra cost, our reservation included early check-in and a room upgrade based on availability, a one-time $100 resort credit, and a breakfast each morning (which is already included for everyone at this hotel anyway). As our trip planning got underway, things weren’t going smoothly, which was concerning. Issues included: -Our travel agent provided a link from the hotel to a pre-arrival survey. It was a pretty extensive questionnaire, which required follow-up from the hotel afterward. We completed it, but didn’t hear anything back. I finally checked in after a month had passed, and only then got a response because I asked about it. -When I emailed to arrange our transfers to/from the airport, they were insisting that we needed to arrive at Anguilla Airport three hours before our flight back to Miami, despite the fact that the airport is incredibly tiny. When I pushed back (since we know from experience that getting there three hours early would be ridiculous), they argued about it, using generic airline guidelines as their reasoning, not anything specific to Anguilla. That’s simply poor and useless service from a luxury resort concierge. -When I emailed about making dining reservations, most of which were just at the hotel restaurants, it took almost a week for my email to be acknowledged. When I did hear back, one of the reservations was made for the wrong restaurant. It wasn’t a huge deal, and they apologized and fixed it when I pointed that out, but attention to detail was lacking. -When I asked about any available baby items, it took three days to get a response saying that they were looking into it with the housekeeping team. Over a week later, I had not heard back at all. At this point, I finally reached out to management about all of the issues we were having, and they were apologetic, putting us in touch with the concierge manager as our direct point of contact from that point forward. She quickly confirmed that a diaper pail, crib, and baby tub would be available. In our pre-arrival contact with management, they also assured me that we would be “allocated a beautiful room” and that they were “dedicated to ensuring that everything exceeds expectations,” which ended up being ironic considering the reality of how things went. Arrival: Since our last visit to the island, Anguilla has become easier to reach, with nonstop flights from Miami on American Airlines, in addition

Immaculate service, exceptional Spa, delectable cuisine and pristine beach. Perfect in every sense - and has something for everyone, no matter your age.

And this was bar far the best experience. We will certainly be back for many years. The staff was so friendly and helpful. The food was varied and delicious especially the breakfast buffet.