Hotel Saint

Was a really nice stay here. Nice sized room and modern design. Great to have a tea and coffee making facilities too. The hotel was very convenient and great view of London. Would stay again .

The service was great

Firstly want to say thank you to Prince who gave us a nice corner room . The location is wonderful, close walk to the train station, also seemed like a safe environment. There is a Tesco express close by which was very convenient also a multitude of restaurants to choose from. There's also a bar on the roof of the hotel , which I imagine has amazing views of the city. Didn't get the chance to experience this as it's a reservation only bar . One suggestion for the hotel is to allow guest access without a reservation, as many people may be booking rooms solely to experience this,Only to be told they must have a reservation in advance. Thankfully that wasn't the case with us bur just a thought. On to the important things like the service , which was sub par to say the least, upon arrival my partner and I got out of a cab with 4 large suitcases two carry on luggage and 2 backpacks, after check-in the hotel staff just stared at us even though there were two luggage trolleys in a corner , had to ask someone if they could assist us . Later in the night we ordered take out, which didn't come with any cutlery (no fault of the hotel ofcourse) however, I called room service for some n was advised to go down to the restaurant . Which I found weird but did it any ways, when I got there I was told there were no plates??? In a restaurant ...really??? Lol must have stupid written across my forehead. They did give us some cheap disposable cutlery which I could barely eat with . In our room the shower door didnt have rubber which meant your mat was soaked after every shower, by the end of our one night stay we were basically ice-skating in the bathroom lol, ice skating said intentionally since the floors were sooo cold , definitely wouldn't be staying there in the depths of winter . Overall was an OK stay, it provided a place to rest for a night, in a safe , convenient location. HOWEVER, I wouldn't stay there for more than a night as it just wasn't what I expected based on the advertising.