Sonder the Voyage

環境不錯，前台熱情

This place is great. The location is amazing. Very Clean, nice staff, modern rooms. Rooms are small but absolutely what you expect from a London hotel for this price. The price was excellent for what you get. I can't wait to use this hotel again Areas to improve - The WiFi was a little slow and would expect better from a modern hotel. It was hard to regulate the temperature of the room as the air conditioning can only be set to 'cool' and no other setting. Side lights were slightly faulty. Please keep in mind that these are only small suggestions and did not impact the love of this hotel and how great it is.

Booked this hotel last minute due to change in travel plans because of train strikes meaning we needed to stay an extra night in London. Was in a great location, a stones throw away from Paddington station. The room was the perfect size for me and my boyfriend, we were hardly in the room as most of the time we were out exploring. It was my boyfriend’s birthday and the hotel gave left him a really nice personal note and box of chocolates from hotel chocolat. The room had everything we needed, hairdryer, iron and ironing board, coffee machine, kettle, towels. I had to download an app and complete pre check in steps which then gives you a code for the main door and to your bedroom. It was so quiet, we didn’t hear anyone else the whole time we were there. Reception was manned and the ladies there were very helpful. Would definitely recommend.

Great hotel, very pleasantly surprised. Perfect for a quick stay into London. Really well located for Paddington and ease of access everywhere. Hotel was super clean and rooms are well appointed, cosy but that is what you pay for. The staff were very helpful too. Highly recommended

On the plus side: - excellent location for Paddington - Newly renovated - well priced - Nespresso machine in the room - staff were lovely - spotlessly clean On the downside: - bathroom door had either broken hinges or was catching on something as it made a noise like mound nails down a call board when opened or closed. Not ideal when the other person goes to the bathroom in the middle of the night - room was very warm and the window barely opened. When it was then opened it was a game of luck and physics to get it to balance just so so that it stayed open - due to the issues with the window, we turned the air conditioning on - which then proceeded to beep incessantly. When mentioning this is at checkout we were told that it was broken in all rooms and we should have been told not to use it. Such a shame that for somewhere that’s been so recently renovated there are so many small but very irritating issues.

Loved the location and room had all you needed for a great at London. Clean and comfortable, great shower and bed. The people were so nice, specially Fernando! He helped us very much and was so kind. Thank you all!

Perfect place to stay!! The room was súper comfortable, clean and had everything we needed. All amenities were five star. Location was also great with tube station couple minutes away, tons of restaurants and a 24 hour shop at the end of the street! Made our stay super easy going. Fernando in the front desk was super helpful and sweet, he made our stay very pleasant!

This is by far the worst place I have stayed. The rooms are very tiny, there is hardly any human to human interaction as everything is done through email and code sent by email. The worst part for me is that they do not clean the rooms, change towels until you have left the place. I felt very dirty staying in such a place. I think if this is the policy, it should be clearly spelt out on the website " we do not clean till check out". Booking, I think its unfair to have someone pay upfront before checking the place. I asked to check out because I was disgusted by the lack of cleaning and they couldn't refund my money. If you have such a lousy service then you should allow refunds because not everyone appreciates staying in an unclean room for more than 1 day.

Great location, room was small but everything we needed, easy access to paddington station and local food was great, wish we could’ve stayed longer, felt very safe with someone always at the front to greet you