Các đánh giá Montcalm Marble Arch Townhouse

Standard not as expected from Montcalm

Good luck

This is one of the worst hotels I've ever stayed in. There is no lift, I had to switch rooms due to extremely loud banging noises, the carpet was incredibly dirty, the kettle didn't work (which was just as well as the corner of the room it was in had a terrible smell), and the shower stopped working while I was in it. The location is fantastic, extremely convenient to parks and high streets--every day I walked to great food and theatre.

Prenotata stanza delux di 20mq con vista. Abbiamo trovato Stanza piccolissima, dal bordo letto al muro a malapena passava una persona messa di fianco. Vista? Seminterrato con finestra e grate. Stanza fredda, bagno con termosifone elettrico non funzionante, condizionatore non funzionante. Ci hanno forniti di stufa elettrica anch’essa non funzionante. Ci hanno fornito seconda stufa elettrica, abbiamo dovuto appoggiarla al muro, non si reggeva in piedi. Nel frattempo mia moglie andata via con influenza. Assolutamente da evitare.

房屋情況舊非常小

Had a fantastic weekend away for a wedding. The reviews on here were slightly concerning. But when we arrived we had none of the issues mentioned. You do need to walk a small distance to collect your keys as the hotel is many apartment blocks on the street. Room was clean and spacious. Only two small issues. The shower head is a rainfall type so little awkward if you don't want to get your hair wet. Secondly a few socket switches were loose but pointed these out at checkout and they seemed concerned so hopefully sorted this out. Left our bags at checkout to get more of London and returned hours later to collect them with no issues. Would stay here again.

I made reservations thinking this was a 5-star hotel. When I arrived at the hotel, the receptionist said that my room was leaking and would move us to a sister property next door. He took us down to the basement which was a tiny room with enough space to fit a double bed. I refused to stay and the receptionist made a call to his colleague (seemed like a stunt) and showed us another room on the ground floor which was a bit bigger but up to a 2-star standard (soiled carpets, old furniture and not up to the mark). I think this whole thing was a scam and possibly had offered my room to another larger group party which I saw at breakfast the next morning. I would not recommend this place to anyone.

Don’t stay here. Boobed in May a double versus room advertisement on bookings. Com with photo showing g spacious room with sofa well decorated etc REALITY - the room provided was in basement of sister hotel a few doors down there was no lift I have a knee injury so found the steep narrow staircase a real problem . Room was tiny - bedsheets stained with blood , pillows and bed lumpy, aircon so noisy we needed to stuff the plastic case to stop rattle as couldn’t turn off aircon because it became too stuffy and airless. Peeling wallpaper, cracked sink, dirty carpet, threadbare dirty, holed covers on bed. No consideration by staff who told us it would ok to leave luggage as they would sort us out with a “good room” on check in at 1 pm but when we got back at midnight they quite literally told us take it or leave it and made themselves scarce! TO find a bottle of mulled wine and an offer of free breakfast ( which was already in our package paid for) was just insulting. We didn’t get the room we paid for. Others booked later than us and not through bookings.com were treated far better we found out at breakfast

0/10 for cleanliness - used vape clearly in sight in bathroom which shows room wasn’t checked and stain on bed proving it wasn’t cleaned either. we had been switched from their suites to the hotel the DAY before our arrival due to “maintenance issues” and were promised best accommodation possible - instead we were put in the basement with a view of cigarette butt-filled grass area.

Lovely people, all very kind and nice, the breakfast was very good, and is very close to many places, so it is easily accessible. As well beautiful, the hotel looks very nice. Met a very nice Romanian worker Corina Dinu i think, she was very helpful and lovely. Very nice Price and quality!

The only good thing is the location, very centered, close to Oxford street and transportation. Lucky me to order it only for one night. The room was the smallest I’ve ever been to. First, I was offered to get a room in the basement but I refused. There was a bit dust but the shower was clean. The noise was terrible! I’ve heard every slam door and couldn’t sleep all night. I don’t understand why in some websites, it’s written that it’s 4 stars hotel. It’s more like 2. Not recommended at all.

Dated, dirty, tiny. I had room 6. A shoe box right behind reception. An absolute rip off! I’ve never seen such a small room. No space to put my luggage down. The table didn’t even have a chair because it wouldn’t fit in! A tiny single bed rammed up against the window and curtains so you can’t open the curtains. Old dirty carpet and very worn decor.

Had great stay!!!. Although at the beginning we were offered a room in basement and the worst part was I've issues with my leg and climbing up and down would have been a nightmare. However, thank you so much to the gentlemen Karim . He not only understood the problem but instantly he offered us a specious room on ground floor. A part from that breakfast was top-notch. The only disadvantage is they don't have any elevator in the building but with great service you're forced to give them a 5*.

Hotel reported they had had a flood and were unable to accommodate all of our party, stating they had sent an email that day. They wanted to send a single woman to a hotel ten minutes away. Denied breakfast even though it had been booked as part of our package. Poor standard of decor , noisy with the sound of the electricity boxes humming all night disturbing sleep. Room in the basement so very dark and curtails that didn’t open fully .Cramped room and bathroom with not enough room to swing a cat. Room unclean ,bedding and pillow dirty , headboard damaged . To remote didn’t work , fridge was hot. All rooms in our party unpleasant.