Park Plaza Westminster Bridge London

The hotel was amazing! Spacious, modern, clean and bright! Located just a minute away from ALL the touristy things- London Eye, Big Ben, Westminster, Buckingham Palace and the Thames River. Would highly recommend and would suggest book directly with hotel.

Booked a one bedroom suite with Big Ben view for 5 nights, I expected a stunning view but came out to be a street view because I was arranged the lowest floor. My room was next to the executive lounge, I was being awaken up at 8am every morning because of the noise. Room was dusty, and I found hair on the telephone when I enter the room. The bottles of body wash, shampoo and hand wash were empty since I checked in. Complained to guest services and front desk for several times but they were still not refilled! They only delivered me few small bottles (30ml) for temporary use, but they were used up in one to two days since we have three people staying in the hotel. I have to ask body wash, shampoo and hand wash almost everyday! Requested makeup room, but the bed was not arranged neatly. Not only single incident, same situations happened after reporting and showing pictures to front office staffs! Ridiculous! Claimed "delivering comfort, impeccable service", but the service was sucks! Very Bad Experience! Will NEVER return!

Of course.so is the price can also look up and see the Ben Ferris wheel right next to me

We had only 2 and 1 night but great and enjoyed our time. The Park Plaza has excellent location.

Nice , i love it

Every service is good in this hotel, I will continue to stay in this hotel whenever I visit London again.