CGull
ngày 3 tháng 8 năm 2024
If I could rate lower I would. A highly disappointing and very short stay. We stayed for about 30 minutes and then left moments later after experiencing a room that was to the same standards as a London public toilet. Room 57, or what could also be described as the converted storage room was right below the stairs leading up to the main street with a very unsafe window. The room itself was swelteringly hot as it's below street level. We asked to change rooms, but were told the hotel was fully booked so we instead asked for a fan or something to cool us down if we stayed the night but they refused us. We instead decided to pack up and find somewhere of higher standards, which wasn't difficult as the standard, as previously mentioned, were record breakingly low. We also asked at reception for a refund and were told to contact an email address. Which we later sent a message to and was totally ignored. £92 wasted and will never stay here again. If anyone stays here, beware room 57. If they hand you the key to that room, refuse it and ask to change or your money back. Although good luck with that because they'll ignore your request. Other, better, hotels are around in that area for similar prices with better amenities and better quality of service.
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