Axiom W6 Hotel

Let me start with a caveat - I wanted to book a cheap rooms as it was just for a quick overnight stay - pretty much sleep and shower only needed. So I certainly wasn't expecting the Ritz or even Travelodge standards. However, although it was cheap, it certainly wasn't cheerful. The reception was empty when I arrived but the receptionist arrived well within the 5-10 minutes indicated on the sign on the window, which was fair enough, if he was the only staff member currently working. But then he took me to my room. The building was shabby, and the outside area was neglected and overgrown. The stairs and passageway down to the basement room were dark and dingy - nothing like the bright and welcoming views on the booking site. The room was small and compact, as I expected, but in no way resembled the shiny, sparkly, newly refurbished rooms on the booking sites. My room had certainly seen better days, as the furniture was scuffed and broken in some cases and unfortunately, on a swelteringly hot day, the fan controls didn't work properly. There were stains on the walls and floor, and the bathroom had stained grouting and signs of mould. None of which was pleasant. In mitigation, the bits that needed to be clean were clean - the bed and sheets, toilet and sink. The shower less so, but usable. I wouldn't say not to go to this place, as although it wasn't attractive in any way, shape or form, it did serve my needs for a cheap overnight stay, although rather unsavoury. Just don't expect it to look like the photos you see when you book it.

An absolute shambles. Very tired, dirty and drab property. Nothing like the photos. Broken window, filthy inside. Hairs on the bed, tatty room. Unpleasant staff. Would not let my dog stay here! Never again

Checked in at night, and the reality was nothing like the photos online. The bathroom faucet barely worked, multiple things were broken, and there was even trash left from the previous guest. The soundproofing was terrible. I requested a room change, but the front desk claimed they were fully booked. When I asked for compensation for the first night, they dismissed my concerns, saying everything was still “usable.” I had to get Trip.com involved, but the hotel remained unhelpful and unbothered. In the end, it was Trip.com that offered compensation, not the hotel. Definitely not worth staying here.