Nell Gwynn House - Rooms

Wonderful Apartments! Stayed over the Christmas Period and had a brilliant time! The staff were lovely, the place was clean and beautifully furnished. Comfy bed and couch, walk in shower with modern bathroom and all at a great price! Had the best time!

Super accommodation. We travelled as a family of three, my husband I and our 15 year old son. We were in flat 505 which is a one bedroom apartment with sofa bed. The bedroom has a frosted door for privacy from the living area which has the sofa bed which our son found very comfortable and slept well. The apartment was lovely and clean, bedding was excellent as it is Egyptian cotton. Super fluffy and thick towels. The kitchen is fully equipped and had a full sized dishwasher and washing machine with tumble dryer. Given the building is an older building there is no air conditioning but there were 2 fans which we found a god send as London was very hot while we were there. The checking in staff and concierge were really helpful, friendly and welcoming. We felt very safe and happy throughout our stay and will definitely recommend others to stay here.

Sleep quality poor owing to the noise outside (bins and deliveries throughout the day). Pleasant stay otherwise, the porters were very helpful. We felt secure at night too owing to the rigorous security patrol and checks by Gregory. Great location for museums and beautiful surroundings in a stunning "village" in London.

I booked a one bedroom flat for a few days, but got moved around. I assume there was overbooking. The manager was wonderful about it, and very kind, even upgraded me to the penthouse for my last 2 nights in London! Now, as they are owned by different folks, I assume, I had a problem with one of the studios which was dirty and moldy. They had nowhere else to put me, or would have moved me. The other two were fine: the penthouse was beautiful, clean and modern. As a single woman traveling I felt safe with the building, and left my luggage when I got in too early to check in. Everyone was helpful and kind. I'm staying again in a week.

It is always a joy to stay here, my home away from home when visiting London. Bright, airy rooms. Plenty of light due to the large windows and snug and warm in the winter (bathroom towel warmer is greatly appreciated. ) My studio room was spotlessly clean with fresh towels, linen and toiletries. The small kitchen made it possible to cook meals in, with pots pans dishes and cutlery. Sainsbury’s is across the street. But the most attractive draw is the helpfulness and friendliness of their staff. From the front desk porters to the employees in the back office, everyone works to make sure you have a pleasant stay. A special thanks to Fernando and Marco who help me with all my questions; even looking up the timetable of the Heathrow Express and summoning cabs. When my stove top malfunctioned on a Sunday morning Fernando made a call to Doris one of the household staff who is available immediately to solve the problem. Michelle and Andrea were also helpful with any questions. In this day of so many choices of accommodation, customer service can make or break a place and Nell Gwynn shines.

Lovely 2 bedroom apartment, clean and well stocked .Easy check in with very polite staff Room was sunny and spacious . Very quiet day and night .Lift to all floors and a stunning entrance area .Would definitely return again